NexStep Program Support Specialist (Webb Road)

Organization:
To provide service and support to the education staff with the overall responsibility of maintaining a high level of professionalism in record keeping, data entry and student testing. Assisting in effectively meeting the program outcome measurements. To provide information about NexStep Alliance to the public. Other assigned functions as deemed necessary by the Program Coordinator. To fulfill mission statement.

Summary/Objective:
To provide service and support to the NexStep staff and students with the overall responsibility of maintaining a high level of professionalism in record keeping data entry and student testing. To facilitate student intake and enrollment. To assist in effectively meeting the program outcome measurements.  To provide information about NexStep Alliance to the public.  Other assigned functions as deemed necessary by the NexStep Director.  To fulfill mission statement.

Job Proficiencies:
Organization, Ethics and Trust, Judgment and Problem Solving, Oral Communications, Written Communications, Inter-Personal Communications, Cooperation, Credibility, Customer Service Orientation, Integrity, Initiative, Time management and job knowledge, Quality, Teamwork, Accuracy, Adaptability, Dependability, Clerical, Motivating People, Safety and Security.

Job Competencies:
Ability to effectively communicate and assist education staff, students, parents and applicants on the telephone and/or in person. Able to perform intakes process for enrollment. Maintenance of all records and files as required.  Proficient Microsoft Excel and data entry skills. Pass the Pearson Vue test certification within three months and able to maintain certification annually.

Education/Qualifications:
High School Diploma, some college preferred.  Proficient in Microsoft office, experience with Excel and Word documents. MOS certified a plus.

Experience/Special Skills & Knowledge:
Customer service experience.  Computer and typing experience.  Microsoft Office experience, including Microsoft Excel.  Test proctoring experience preferred.
*Bilingual in Spanish and English is required.*

Benefits:

• Medical and Prescription Plan - available first of month following employment
• Paytient Medical Assistance Plan - available first of month following employment
• Dental Plan with Ortho Option - available first of month following employment
• Vision Care Plan - available first of month following employment
• Flexible Spending Accounts - available first of month following employment
• Group Life and AD&D - available first of month following employment
• 401(k) Plan - available first of month following 90-days employment
• Vacation and Sick Leave - accrual begins first day of employment
• Paid Holidays
• Personal days
• Floating holiday
• Accident and critical illness
• Paid Volunteer Time Off - 8 hours per year
• Employee Assistance Program
• Employee Referral Bonus
• Tuition Reimbursement Program
• 20% discount at Goodwill Industries of Kansas stores

Job Location:
This position will work on site at:
3351 N. Webb Road, Wichita, KS 67226

Department: Mission Services
This is a non-management position
This is a full time position