Director of Corporate Risk (Webb Road)

Organization:
For more than 60 years, Goodwill Industries of Kansas has been a trusted resource and advocate for people with disabilities and barriers to employment. At Goodwill Industries of Kansas, our mission is to transform lives and communities through the power of education, training and employment. Our vision is to be the leading resource for individuals seeking their fullest potential. We are looking for a Director of Corporate Risk to play a key role in furthering our vision and mission in our Administrative Services department. 

Values:

• Sustainability: We commit to practices that support environmental, social and economic strength.
• Ethics: We uphold high standards of honesty, integrity and fairness in all business dealings.
• Respect: We treat ever individual with dignity, care and sincerity to build an equitable environment.
• Voice: We listen to each other, value feedback and advocate for our communities.
• Inspiration: We motivate, encourage and energize individuals to be their best through leadership and vision.
• Community Engagement: We recognize the strength of collaboration and engage deeply with our stakeholders to transform lives together.
• Excellence: We embrace innovation and strive for outstanding quality to deliver a positive impact to those we serve.

Summary:
Reporting to the Vice President of Administration, The Director of Corporate Risk is responsible for leading and administering Goodwill’s corporate risk management and safety programs including but not limited to occupational safety, workplace security, asset protection and loss prevention. This position administers and provides managerial support for the organization’s auto, property, and liability insurance programs.  This position also oversees the organization's physical security and loss prevention efforts, providing direct supervision to the Manager of Security and Loss Prevention and the broader security and loss prevention team.

The Director ensures regulatory compliance with OSHA and safety standards, facilitates risk mitigation initiatives, manages claims and insurance processes, and protects organizational assets. This role collaborates with leaders across all departments to promote a proactive culture of safety and security.

Education/Experience:
High school diploma required. Associate or Bachelor's degree in Risk Management Occupational Safety, Business Administration, or a related field preferred. Minimum of 4 years of progressive leadership experience in occupational safety, corporate insurance program administration, and security/loss prevention. Requires a working knowledge of OSHA compliance, liability and property insurance process, and physical security operations. Has experience supervising teams and managing third-party risk, claims or investigation. Possesses strong interpersonal, communication, analytical and leadership skills. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook).

Must have a valid Driver's License.

Job Competencies:

• Risk and Safety Judgment - Demonstrates sound decision-making in evaluating and responding to workplace risks, safety incidents, and liability exposures. Prioritizes employee safety, regulatory compliance, and organizational protection in all decisions.
• Regulatory and Policy Knowledge - Maintains up-to-date knowledge of OSHA standards, insurance practices, and risk mitigation protocols. Applies policies accurately and consistently across departments and locations.
• Leadership and Supervision - Effectively supervises staff, including the Manager of Security and Loss Prevention, by setting expectations, providing feedback, and ensuring accountability. Models professionalism and supports staff development.
• Strategic Thinking - Analyzes trends, incident data, and organizational vulnerabilities to recommend risk mitigation strategies. Aligns safety and security efforts with organizational priorities and long-term goals.
• Communication and Collaboration - Communicates clearly with internal teams, executive leadership, brokers, legal representatives, and external partners. Fosters strong interdepartmental relationships to integrate safety and risk practices into daily operations.
• Emergency Preparedness and Responsiveness - Demonstrates competence in leading emergency planning, response coordination, and post-incident recovery. Ensures organizational readiness through training and drills.
• Confidentiality and Ethics - Handles sensitive safety, incident, and claims information with the highest level of discretion. Upholds ethical standards and organizational values in all areas of responsibility.
• Data-Driven Problem Solving - Uses incident reports, metrics, and claims data to identify root causes, monitor trends, and guide decision-making. Promotes continuous improvement in safety and security processes.

• Develop and manage the organization’s occupational safety program, ensuring compliance with OSHA standards and implementation of injury prevention practices.
• Oversee the administration of all company auto, property, and general liability insurance policies and related claims.
• Serve as the primary liaison with insurance brokers, adjusters, and legal counsel for all insured claims.
• Supervise the Manager of Security and Loss Prevention and oversee day-to-day operations of the Loss Prevention team.
• Coordinate investigations and ensure proper documentation of incidents involving injuries, property damage, or potential liabilities.
• Track and analyze safety incidents and claim trends to recommend improvements to executive leadership.
• Maintain required safety documentation, OSHA logs, and internal incident reporting systems.
• Collaborate with all departments to support a safe and secure working environment
• Lead emergency preparedness initiatives and safety-related training across departments.
• Chair or actively support the organization’s Safety Committee and related risk-focused initiatives.

Duties and Responsibilities:
Risk and Insurance Management

• Support the CFO in administration and evaluation of insurance coverage for all lines of coverage including general and professional liability, property, and auto.
• Coordinate claim investigations, reporting, and resolution in collaboration with claim adjusters, insurance brokers, and legal partners.
• Maintain accurate claim records and prepare dashboards and reports for executive review.
• Analyze claim trends to identify and address systemic risks.

• Ensure compliance with federal, state, and local safety regulations.
• Conduct safety audits, facility inspections, and risk assessments.
• Oversee accident investigations and ensure corrective actions are implemented.
• Maintain OSHA-required logs and ensure audit readiness.
• Deliver or coordinate safety-related training and refresher programs.
• Chair the Safety Committee.

• Supervise the Manager of Security and Loss Prevention and support staff scheduling, training, and development.
• Support implementation of security protocols, including surveillance, access control, and theft deterrence.
• Review incident reports related to security breaches, theft, or misconduct.
• Coordinate with law enforcement or emergency responders as needed.
• Evaluate vendor performance related to security systems and services.
• Other duties as assigned.

Physical Strength: 

• Lift -- push/pull while standing - up to 20 pounds on a daily basis. Not every day, but occasionally up to 50 pounds.
• Carry -- push/pull while moving - up to 20 pounds on a daily basis. Not every day, but occasionally up to 50 pounds. 

Benefits:

• Medical and Prescription Plan - available first of month following employment
• Paytient Medical Assistance Plan - available first of month following employment
• Dental Plan with Ortho Option - available first of month following employment
• Vision Care Plan - available first of month following employment
• Flexible Spending Accounts - available first of month following employment
• Group Life and AD&D - available first of month following employment
• 401(k) Plan - available first of month following 90-days employment
• Paid Time Off (PTO) and Sick Leave - accrual begins first day of employment
• Paid Volunteer Time Off - 8 hours per year
• Paid Holidays
• Accident and Critical Illness
• Employee Assistance Program
• Employee Referral Bonus
• Tuition Reimbursement Program
• 20% Discount at Goodwill Industries of Kansas Stores

Job Location:
3351 N. Webb Rd., Wichita, KS 67226

Goodwill believes equal employment opportunity for all employees and applicants is important for the continuing success of our organization. In accordance with applicable local, state, and federal law, Goodwill will not discriminate unlawfully against an employee or applicant for employment because of race, disability, color, creed, religion, sex, pregnancy, age, national origin, ancestry, citizenship, military/veteran status, genetic information, sexual orientation, gender identity, or any other classification protected by local, state, or federal law in hiring, promoting, demoting, training, benefits, transfers, layoffs, terminations, recommendations, rates of pay and all other terms, conditions and privileges of employment. Opportunity is provided to employees based on qualifications and job requirements.

Department: Administration
This is a management position
This is a full time position