Cline Family Cellars – Shipping Assistant - $1k sign-on bonus*

Who we are:
Cline Family Cellars is based in Sonoma at the gateway to Wine Country from San Francisco. We’re celebrating our 40th birthday this summer as leadership pivots towards its 2nd generation. Cline distributes nationally and internationally, with in-house shipping. Grounded in sustainability and family, we are always on the hunt for good talent we can grow in-house.

Who you are:

Attentive to detail, accurate in typing and accomplishing tasks. Good under pressure, but can also keep busy during slow times. You like to geek out on systems and procedures and never settle until you can make it better. You like a collaborative environment with a good balance of physical and computer work. You are in the wine industry or want to be, but are interested in the back of the house operations more than the hospitality work. Curious of how the engine works and the wine compliance laws.

The Position:
Under the supervision of the Direct-To-Consumer Warehouse Manager, the Shipping Assistant executes daily coordination and execution of all in-house shipping and related logistics. Position is 50% strategy, coordination and computer work and 50% physical labor of packing, organizing, delivering.

Essential duties & responsibilities:
  • This position handles packing and shipping of all in-house DTC orders, including but not limited to wine club, web & tasting room orders.
  • Accurately handles uploading of orders to ship via UPS, FedEx or 3rd party carriers.
  • Handles communication with club, tasting room, sales/wholesale departments & occasional customer support, including but not limited to interactions via email and phone for assistance regarding existing orders, general inquiries and returns.
  • Assists with accurate inventory of retail, raw materials and shipping supplies
  • Orders and inventories all shipping supplies.
  • Organizes transfers: receiving, pulling and staging, delivering to and receiving from wineries (tasting rooms & warehouse).
  • Documents customer returns and handles reship as needed.
  • Responsible for special projects as directed by Warehouse Manager.

Experience, Knowledge, and Skills
  • Must be at least 18 years old.
  • Valid California driver’s license with a clean DMV report.
  • 1-2 years of experience in shipping a plus.
  • Proficient with UPS and FedEx systems a plus.
  • Knowledge of ShipCompliant a plus
  • Possess a positive attitude and strong work ethic.
  • Excellent team player.
  • Excellent written and oral communication skills
  • Proficient with Microsoft Office/Excel.
  • Willingness to help in a multitude of tasks and learn new skills and programs.
  • Ability to respond to frequently changing needs.
  • Strong attention to detail, organizational and problem-solving skills
  • Experience operating a forklift a plus. Training & certification available.
  • Spanish or English speaking. Bilingual a plus.

  • Work is performed in a warehouse where temperatures can fluctuate from cool to warm frequently and noise level can be moderate to high.
  • Mostly standing with occasional sitting to operate a desktop computer using keyboard and mouse, employing repetitive arm and wrist motions.
  • Frequent standing and continuous walking on level surfaces. Occasional walking on uneven surfaces.
  • Frequent bending and twisting.
  • Using a step ladder to frequently reach above and below shoulders to stock shelves.
  • Ability to continuously lift up to 10 pounds. Frequent lifting 11-50 pounds. Infrequent lifting over 50 pounds.
  • Ability to frequently carry up to 50 pounds and infrequently carry over 50 pounds.
  • Ability to carry retail items in bins that may be heavy and bulky.
  • Ability to occasionally push/ pull up to 10 pounds, frequently push/pull 11-20 pounds, and occasionally push/pull 21-50 pounds. occasional pushing/pulling of over 50 pounds.
  • Ability to push and pull pallets via pallet jack with 14-56 wine cases.

  • Full Time employees receive Medical, Dental, and Vision coverage
  • 401k plan with Match
  • Company discounts on olive oil, wine, and retail
*Bonus paid after 90 days of work

Cline Cellars provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This is a full time position

Visit Careers at Cline Family Cellars

Personal Information


Other Information