Service-Recruitment Coordinator- Bilingual - White Plains (White Plains, NY)
As a home care agency, Able Health Care Service is dedicated in providing top quality care to all of our clients. Currently, we are looking for individuals who are compassionate and caring to be apart of our team. Join us for a rewarding career in Health Care.
This is a great opportunity to join our team. We are looking for a Service-Recruitment Coordinator to coordinate patient services and caregiver staffing. You will perform a range of duties. The ideal candidate for this position has proven customer service experience and outstanding organizational skills.
Responsibilities
Here follows information about the position:
Able Health Care Service is looking to fill an administrative staff position.
This is a great opportunity to join our team. We are looking for a Service-Recruitment Coordinator to coordinate patient services and caregiver staffing. You will perform a range of duties. The ideal candidate for this position has proven customer service experience and outstanding organizational skills.
Responsibilities
- Service the needs of the patient/client. Focuses on meeting their needs.
- Follows the company approved standardized process when scheduling patient/client care and documents patient /client schedules on Able’s scheduling form.
- Maintains complete and accurate patient/client schedules, including the amount, frequency and duration of services authorized in the plan of care.
- Validates accuracy of schedule on a weekly basis and assists the payroll department in reconciling time-slip deficiencies and problems as needed.
- Documents all requests for changes in caregivers, logs all complaints received, and records the results of all customer satisfaction calls.
- Represents the Agency in recruitment activities at job fairs, health fairs, mall displays, and conventions to obtain qualified professional health care staff.
- Conducts telephone screening of applicants. Communicates with applicant and probes to identify their interest to prioritize an appropriate interview date and location. Schedules interview and logs daily interview schedule. Instructs applicant in appropriate preliminary paperwork needs.
- Reviews applicant’s preliminary paperwork and grades pre-employment tests following company protocol. Adheres to Agency’s hiring policies and standards. Conducts interviews with caregivers. Extends job offers.
- Processes prospective applicants’ following standardized compliance requirements and expedites screening, job offer, orientation and new hire utilization.
- Coordinates new hire orientation with branch offices.
- Other duties as needed.
- High School diploma (or equivalent) preferably bachelor’s degree, and three years related experience in health care delivery or business.
- Prior scheduling experience in a customer service setting is preferred and data entry or word processing experience is required.
- Strong leadership, human relations, communications, and problem-solving skills are requisite.
- The ability to work under time pressures and manage multiple activities at one time are essential.
- Familiarity with community resources and organizations is helpful.
- Bilingual Spanish preferred
- Salary range: $37,444 to $46,800
- Leave time includes Paid Time Off, Sick and paid holidays
- Benefits include medical, dental, and vision
- Retirement savings – 401(k)
- Voluntary benefits – short term disability, life insurance and other products
- In-person; office
- Proof of COVID-19 vaccination required
Office: White Plains
This is a full time position