CES RRH Program (LAHSA)
Housing Stabilizer

SUMMARY
The Coordinated Entry System Rapid Rehousing (CES RRH) Housing Stabilizer is responsible for the development and implementation of a housing stabilization plan for formerly homeless individuals who are newly housed The housing stabilization plan will focus on increasing housing sustainability through a “whatever it takes” approach: non-traditional case management that encourages flexibility, creativity, and collaboration with outside resources and partners to limit/remove barriers impeding participants’ access to housing, transportation, income, health, mental health, housing stability, and overall well-being. Housing stabilization support will occur via phone, email, mail and/or in person.

ESSENTIAL DUTIES & RESPONSIBILITIES
1. Assess each client’s acuity using evidence-based assessment tools
2. Develop effective, trusting relationships with clients
3. Work with clients to develop and implement a housing stabilization plan that will maximize housing location, placement, and retention, to increase quality of life and community engagement
4. Responsible for building and maintaining relationships with landlords/management firms/property owners as well as with partner agencies and resource providers in the Coordinated Entry System
5. Assist client with completing housing applications and securing housing of their choice
6. Assist clients with accessing resources and services to increase housing stability (e.g., linkage to primary care physicians, health insurance, food banks, credit repair, legal aid, In Home Supportive Services (IHSS), money management, tenant rights and responsibilities, mental health, benefits enrollment, etc.)
7. Conduct regular home visits and accompany clients as needed to appointments related to housing stability (e.g., HACLA appointments, doctor’s appointments, court appearances, benefits hearings, etc.)
8. Provide counseling, instruction, and assistance in the area of increasing independent living skills, life-skills training, and financial literacy training to enhance housing stability
9. Prepare clear and thorough assessments and referrals for inclusion in case files and provide supervisor with all information requested in the timeframe given
10. Keep up-to-date, accurate, well-written/well documented case notes
11. Complete all documentation and paperwork in a timely manner
12. Assist client in developing and attaining goals related to education, vocational training, and/or employment
13. Develop and maintain collaborative relationships with partner agencies and service providers within CES to address clients' needs relevant to increasing income, improving daily living skills, and increasing community engagement
14. Provide crisis intervention as needed, if participant is at imminent risk of returning to homelessness
15. Provide advocacy as needed to help address issues and barriers between landlord and client
16. Ongoing learning and staying up-to-date on the best practices in homeless services (e.g., Housing First Model, Harm Reduction, Motivational Interviewing, etc.)
17. Participate in case conferences, tenant meetings, staff meetings, and community meetings as required

QUALIFICATIONS
1. High School diploma or GED; Associate’s or Bachelor’s degree in a related field preferred
2. Minimum two years’ experience in advocacy, housing, homeless services, or a related field
3. Some knowledge of: local and federal government benefits, entitlements, and other social service providers; Housing First Model, Harm Reduction, and Motivational Interviewing; housing assistance programs
4. Able to work in a high-tolerance harm reduction model with clients who have multiple barriers
5. Detail oriented with excellent time management, organizational, written, verbal, and computer skills
6. Strong advocacy skills; able to network and build relationships; locate and develop housing contacts
7. Able to work in a high-tolerance harm reduction model with clients who have multiple barriers
8. Creative and solution-focused problem-solving skills
9. Able to act as a liaison between clients and landlords/property management/property owners as needed
10. Valid CA Driver’s license, reliable car, auto insurance, and an acceptable driving record
11. Able to obtain and maintain CPR/1st Aid certification
12. Bi-Lingual English/Spanish preferred, but not required
13. Minimum 30 WPM typing speed preferred
 

Department: CES
This is a non-management position
This is a full time position

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