HOUSING CASE MANAGER

SUMMARY 
DHS90018

Under the direction of the Program Manager, as part of a multi-disciplinary team, the Housing Case Manager will meet and work with members to attain and sustain permanent housing.  The Housing Case Manager’s primary responsibilities are to provide outreach and engagement to new members and to coordinate housing, mental and primary health and recovery services that will ensure housing stability and community integration.

ESSENTIAL DUTIES & RESPONSIBILITIES
  • Provide crisis intervention, long-term case management, advocacy, and aftercare/retention services to participants
  • Develop effective and professional relationships with property owners/managers, housing providers.
  • Develop effective, trusting relationships with clients with a focus on facility their independence and long term housing stability
  • Meet with the client as often as necessary based upon  individual client needs,  update goal plan(s) as changes occur; provide ongoing support and guidance to ensure client’s retention of permanent housing;
  • Assess and provide life skill activities
  • Assist client with integration in the community in which they live
  • Meet with the client infield as much as possible but offer at least a minimum of quarterly home visits
  • Facilitate linkage to mental health, substance abuse and medical services and provide transportation when needed
  • Communicate with mental health, substance abuse and medical provider to ensure continuity of care
  • Assist clients in maintaining benefits and increase benefits when needed
  • Attend and participate in all case file, staff meetings, training, and as required by TPC
  • Provide outreach to housing providers in a timely manner to effectively resolve landlord/tenant issues;
  • Complete service statistics and reports as required by funders; organize documentation in client files and computer database
  • Complete all charting on time
  • Participate in on-going, program evaluation and program development/implementation;
  • Communicate effectively with housing authorities on behalf of TPC clients;
  • Other duties as assigned.
Qualifications:
  • B.A. with experience in the mental health field
  • Demonstrated knowledge of case management, experience in dealing with issues faced by population served (i.e., mental illness, substance abuse, HIV).
  • Knowledge of community and housing resources and government benefits/Welfare system.
  • Committed to improving the community through empowerment and dignity.
  • Ability to self-motivate, work independently and communicate effectively.
  • Able to organize time and responsibilities effectively and efficiently.
  • Skill in non-violent crisis intervention.
  • Computer literate; able to effectively use a computerized database for client file management.
  • Ability to work as a team member and participate in a multidisciplinary treatment team.
  • Valid CA Driver’s license; car and auto insurance.
PHYSICAL DEMANDS
  1. On occasion walk or drive to different local sites throughout the day
  2. Regularly required to sit, stand, bend and occasionally lift or carry up to 35 pounds
WORK ENVIRONMENT
  1. Combination of field and office environment
  2. May necessitate working in busy and loud environments
  3. May be exposed to elements like cold, heat, dust, noise and odor
  4. May need to bend, stoop, twist, and sit throughout the day

 

Department: Housing
This is a non-management position
This is a full time position

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