Luxe Sunset Boulevard Hotel is a AAA Four-Diamond hotel! We are the ONLY AAA Four-Diamond hotel in our competitive set and the only one near Brentwood and Bel-Air.  

The Luxe Sunset Blvd Hotel is currently looking to add a Bell Attendant to the Front Office team. When you join the Luxe family, you are joining a world of possibility! 

A boutique retreat in the heart of Los Angeles, Luxe Sunset Boulevard hotel provides an oasis of elegance and style by welcoming guests to one of the most distinguished addresses in all of California.

Luxe Sunset Boulevard Hotel is a stunning property at the crossroads of Brentwood and Bel-Air. Located within minutes of UCLA, the Getty Museum, and Skirball Cultural Center, our convenient location makes it easy to access the best of LA.

Department: Front Office
Accountable To: Front Office Manager
Status: Non-Exempt: Mornings and  Afternoons

Primary Objective:
Provide a positive first and last impression to guests as they arrive and leave the hotel. Assist guests with luggage and packages upon arrival and departure. Arrange transportation for guests as necessary.

Areas of Accountability:
  • Assist guests with writing tickets for baggage and help with luggage, as needed.
  • Check guests in and out of hotel rooms.
  • Assist guests in groups who have pre-paid for luggage services and deliver/retrieve group baggage to/from guests.
  • Deliver all types of room drops including magazines, gifts, laundry and other items.
  • Maintain a clean work area for both guests and staff.
  • Provide excellent customer service consistent with the company’s core service standards and brand attributes.
  • Perform all duties as deemed necessary for the success of the department.
  • Keeps supervisor fully informed of all problems or matters of significance.
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
  • Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working environment.
  • Adheres to company policies and procedures.
    • Attends work as scheduled.
    • Follows COVID-19 guidelines.
    • Follows hotel’s dress and grooming standards.
    • Minimizes safety hazards by following all safety rules and procedures.
  • At all times, projects a favorable image of Luxe Sunset Boulevard Hotel to the public.
Physical Requirements:
  • Pushing/Pulling: Average weight 60lbs constantly
  • Lifting/Carrying: Average weight 60lbs constantly
  • Standing/Walking: Constantly. Standing/walking the majority of scheduled shift
  • Kneeling/Crawling: Constantly. Completing tasks throughout the hotel
  • Reaching: Constantly
Benefits:
  • Medical, Dental, Vision, and Life Insurance
  • FSA Medical 
  • Short Term Disability and Long Term Disability
  • 401(K) Plan
  • Vacation and Sick Leave
  • Free Employee Meal and Parking
Luxe Hotels is proud to be an Equal Opportunity Employer.

About Luxe Hotels:

The Luxe independent hotel group is a privately held company, headquartered in Los Angeles, California, boasting a portfolio of luxurious boutique hotels, resorts and inns located around the world.
Although Luxe is the brand name of our Hotels, “Luxe” is really an experience, built around ideals of timeless hospitality, innovative services and unexpected solutions. Luxe hotels are like home, only better. At Luxe, we go beyond service and strive to relate to our guests. Every person that enters our hotel brings something new and different – a unique journey and experience. Our job is to recognize and respect that journey in every interaction. Every person truly is an entire world!
With this in mind, we seek employees who share our values and who desire to deliver a gracious guest experience with sincere commitment.  We accomplish this by making our guests feel cared-for and known, when they stay or dine with us. Their preferences are considered; their expectations are constantly exceeded. Meeting their needs is only the beginning of what we do to make them feel like they belong.

Department: Front Office
This is a non-management position
This is a full time position

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