Luxe Sunset Boulevard Hotel is a AAA Four-Diamond hotel!
We are the ONLY AAA Four-Diamond hotel in our competitive set and the only one near Brentwood and Bel-Air.  
The Luxe Sunset Blvd Hotel is currently looking to add a Housekeeping Inspector to our team. When you join the Luxe family, you are joining a world of possibility! 

A boutique retreat in the heart of Los Angeles, Luxe Sunset Boulevard hotel provides an oasis of elegance and style by welcoming guests to one of the most distinguished addresses in all of California.

Luxe Sunset Boulevard Hotel is a stunning property at the crossroads of Brentwood and Bel-Air. Located within minutes of UCLA, the Getty Museum, and Skirball Cultural Center, our convenient location makes it easy to access the best of LA.

Position: Housekeeping Inspector
Department: Housekeeping
Accountable To: Housekeeping Management
Status: Non-Exempt/Hourly/Full Time

Primary Objective:
The Room Inspector shares in adding warmth and happiness to every guest experience by safely and efficiently ensuring the guest’s room meet the cleanliness standards of the hotel and the brand.

This employee must display effective listening and communication skills, initiative, ability to work independently and in teams, and lead by example. He/she must be able to exercise good judgment and discretion, display effective problem-solving skills, and provide excellent customer service. Additionally, he/she must have the ability to multi-task, maintain composure under pressure, and display a high level of professionalism, integrity, and follow-through.

Areas of Accountability:
  • Completes tasks according to required standards within set time limits (i.e., minutes per occupied room)
  • Work with Manager/Supervisor to check all vacant rooms each day to ensure cleanliness standards are being met, i.e. last check for “First Impression” – drapes, beds & skirts, chairs, lamps, towels, toiletries, carpet, halls are clear of equipment and trash, etc.
  • Maintains accurate/organized records of discrepancies found in guest rooms in order to use for training purposes
  • Know and perform all Room Attendant duties (refer to Room Attendant job description)
  • Assist in training new Housekeeping employees
  • Assist staff in cleaning and maintaining hotel
  • Maintain internal control of hotel’s Master keys – keys must be signed out, turned in daily and kept under lock and key
  • Ensure that all Housekeeping closets and carts are stocked with linen and supplies prior to leaving for the day
  • Utilize reports from the Executive Housekeeper/Rooms Division Manager to avoid disturbing guests and maximize efficiency
  • Remove all dirty linen from beds and bathrooms and assess for blood borne pathogens. (It is the expectation that beds be stripped and refreshed with “clean” linen. Choosing NOT to change bedding will result in corrective action up to and including immediate termination)
  • Remove all trash and debris and replace liners where necessary
  • Make beds neatly with fresh sheets and pillowcases, clean mirrors, windows and frames, dust all furniture fixture and frames; ensure furnishings and fixtures are cleaned and placed properly
  • Clean entire bathroom including floors, tubs, toilets, sinks and surfaces by kneeling, bending, squatting
  • Turn in all articles found in room to Executive Housekeeper/Rooms Division Manager; ensure items are properly dated, bagged and tagged
  • Clean carpeting with vacuum and hose attachments for corners and edges
  • Detect and report to Management any potential dangers including suspicious behavior, broken glass, leaks, electrical issues, etc. Do not attempt to dispose of dangerous substance without supervision
  • Report damage, abuse or smoking in non-smoking rooms to Manager
  • Follow labels and MSDS instructions for proper techniques when mixing chemicals, disinfectants and solutions used in the work areas
  • Operate hotel equipment in a safe and efficient manner
  • Wear protective gear such as gloves, goggles, kneepads to work safely and prevent injury
  • Promote security by keeping doors locked; restrict access to guestrooms and keep keys on person at all times; keep carts in front of doorways while inside the guestroom
  • Ensure all guest supplies are replenished daily consistent with brand standards
  • Verify items in guestroom are in good working order including TV’s, lights, radio/clocks, hair dryer, coffee makers, A/C, heat
  • Identify, communicate and follow-up on maintenance issues; utilize Opera and KYC Hotel system to assist with work flow and follow up
  • Support the hotel in achieving high performance levels in service and profitability
  • Hold self and others accountable for achieving results
  • Support a culture that promotes high employee morale and performance
  • Provide strong leadership, motivate staff to reflect a high level of enthusiasm and guest satisfaction
  • Alert management of training needs or new approaches to improve performance results.
  • Follows labor and safety standards.
  • Interview, hire, train, develop, conduct performance evaluations, resolve problems and recommend discipline and/or termination for staff members.
  • Perform other duties as requested from management.
  • Keeps team fully informed of all problems or matters of significance.
  • Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
  • Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working environment.
  • Adheres to company policies and procedures.
  • Attends work as scheduled.
  • Follows hotel’s dress and grooming standards.
  • Follows Covid-19 guidelines.
  • Minimizes safety hazards by following all safety rules and procedures.
  • At all times, projects a favorable image of Luxe Hotels to the public.
Requirements:
  • Able to perform all essential duties with or without accommodation
  • Pushing/Pulling: Average weight 60lbs constantly
  • Lifting/Carrying: Average weight 60lbs constantly
  • Standing/Walking: Constantly. Standing the majority of scheduled shift
  • Kneeling/Crawling: Occasionally.  Completing tasks throughout the hotel
  • Reaching: Occasionally
Benefits:
Medical, Dental, Vision and Life Insurance
FSA Medical 
Short Term Disability and Long Term Disability
401(K) Plan
Vacation and Sick Leave
Employee Dry Cleaning
Employee Meal and Parking  

Luxe Hotels is proud to be an Equal Opportunity Employer.

About Luxe Hotels
The Luxe independent hotel group is a privately held company, headquartered in Los Angeles, California, boasting a portfolio of luxurious boutique hotels, resorts and inns located around the world.

Although Luxe is the brand name of our Hotels, “Luxe” is really an experience, built around ideals of timeless hospitality, innovative services and unexpected solutions. Luxe hotels are like home, only better. At Luxe, we go beyond service and strive to relate to our guests. Every person that enters our hotel brings something new and different – a unique journey and experience. Our job is to recognize and respect that journey in every interaction. Every person truly is an entire world!

With this in mind, we seek employees who share our values and who desire to deliver a gracious guest experience with sincere commitment.  We accomplish this by making our guests feel cared-for and known when they stay or dine with us. Their preferences are considered; their expectations are constantly exceeded. Meeting their needs is only the beginning of what we do to make them feel like they belong.

 

Department: Housekeeping
This is a non-management position
This is a full time position

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