Group Sales Manager (Los Angeles, CA - Sunset Blvd.)

• Meets and exceeds customer and co-workers’ expectations.
• Communicates effectively with customers, co-workers, and supervisors.
• Handles difficult situations effectively.
• Achieves sales and catering goals by developing and implementing sales strategies.
  • Contacts new potential business with focus in local market through appointments or cold calls.
  • Clarifies customer requirements and suggests alternative menus, themes, etc.
  • Prepares proposals for client which outline details of proposed functions, coordinates preparation of estimates with other food and beverage departments.
  • Utilizes Sales techniques.
  • Negotiates sales of group and catering sales functions.
  • Contacts previous key group and local accounts for repeat business.

• Single point of contact for both our external customers, and our internal customers, in other words, our operations team at Luxe Hotel. This will streamline our business processes and enhance communications for all parties.  Ultimately this will allow us to be easier to do business with, give us an advantage over our competition, and more complex programs further into the future.
• Responsible for small groups that require guest rooms with meeting/catering space for companies holding board meetings, retreats, sales meetings, incentive programs and seminars. This includes entering groups rooming list, detailing room blocks, planning events/meetings, resume, and any other conference service activities to ensure a groups successful stay.
• The parameters are: Group business – 10 rooms on peak night or more, but generally no fewer than 9 rooms.
• Group business of 10 or more rooms for one night or more on peak or 20 room nights total or more, with or without function space, including social groups such as wedding blocks, bar mitzvahs, reunions, and any other market segment as needed to support group sales.
• Responsible for assisting catering department with corporate meetings up to 25 guests. Group sales manager will assist with Contract and BEO’s to execute the meetings including site inspections and entertainment as needed by Director of Special Events.
• Responsible to grow entertainment/production market (crew rooms, filming on site and photo shoots
• Responsible to assist with Photo shoot/ location agreements along side of DOSM. Assist with site inspection, negotiations of shoot fees and handle contracting/ resume and be point person on property as required by Production teams.
• Generate all Catering related reports.
  • Monthly and Weekly Reports as needed by DOSM and DOSE.
  • GRC report weekly.
  • Cut off Dates report weekly.

• Performs administrative duties to ensure efficient operation of sales and special events office.
  • Maintains adequate inventory of all office supplies and handle purchase orders for Sales and Special events
  • Maintain and update all files, create file labels.
  • Maintain and process Gift certificates and update logs.  
  • Process incoming and outgoing mail

• Additional sales and catering responsibilities:
  • First point of contact for phone inquiries/leads. Answer the main office line and Event Managers office lines when they are away from their desk.
  • Execute Sales Calls, Client events & Trade Shows in collaboration with Sales, Reservations and/or Event Managers.
  • Site inspections and Fam trips as required.
  • Reservation/Revenue support as needed

• Liaison between Sales, Catering, Marketing and Front Office departments
• Assemble Sales and Catering Event Packets/Gift Bags as needed
• Compile payment information for group sales and daily events as required.
• Post and process payment for PM accounts
• Book all in house meetings
• Assist with training new employees on departmental procedures, tools and reporting as needed.
• Facilitates execution of function by providing departments responsible for executing the function with the function specifications.
• Shops competitive facilities to record what groups are meeting at these individual facilities.
  • Uses records of competitive to record what groups are meeting at these individual facilities.
  • Required to work evenings and on the weekends based on event requirements.
• Ensures that events are setup and run in a smooth manner and that the client’s expectations are met.
• Hours of work will vary; will depend on events and workload. Required to work evenings and weekends.
• Keeps supervisor fully informed of all problems or matters of significance.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position.
• Maintains a favorable working relationship with all other company employees to foster and promote a cooperative and harmonious working environment.
• Adheres to company policies and procedures.
  • Attends work as scheduled.
  • Follows hotel’s dress and grooming standards.
  • Minimizes safety hazards by following all safety rules and procedures.
• At all times, projects a favorable image of Luxe Sunset Boulevard Hotel to the public.

• Pushing/Pulling: Average weight 60lbs constantly
• Lifting/Carrying: Average weight 60lbs constantly
• Standing/Walking: Constantly. Standing/walking the majority of scheduled shift
• Kneeling/Crawling: Constantly. Completing tasks throughout the hotel
• Reaching: Constantly

• Medical, Dental, Vision and Life Insurance
• FSA Medical 
• Short Term Disability and Long Term Disability
• 401(K) Plan
• Vacation and Sick Leave
• Employee Dry Cleaning
• Employee Meal and Parking

Department: Sales & Marketing
This is a management position
This is a full time position