Our Company & Our Property
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 19 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection.  Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

Role Summary
Join our team as Area Director, Talent & Culture and become one of the authors of our story.  As part of the Auberge family, you will report directly to the VP, Talent & Culture, with equal oversight of our three hotels in the Northeast: Mayflower Inn & Spa (Washington, CT), The Vanderbilt Hotel (Newport, RI), and the White Barn Inn (Kennebunk, ME).  This position is the talent & culture business partner to the General Managers of these locations, driving talent and culture initiatives to attract, develop and retain top talent. The primary functions include sourcing talent through strong employment branding, building the culture through our ENRICH values, and ensuring all locations are a great place to work. 

Our ENRICH values embody our team member experience: Excellence, Nurturing, Respect, Individual, Curious, and Heartfelt.

As a member of each Executive Committee, the Area Director of Talent & Culture develops, implements, and champions the annual talent and culture strategy, in conjunction with corporate goals, to deliver a high-quality team member experience.  This position creates and executes the annual plan in all areas of talent & culture aligned with each hotel’s business strategy.  

Core Responsibilities
The key responsibilities for this position are:
  • Talent Acquisition:
    • “Know our talent” both internally (talent reviews & succession planning) and maintaining an external talent pipeline
    • Workforce planning: forecasting talent needs and developing creative go to market initiatives to attract talent to all locations, frequently in a seasonal staffing model
  • Learning & Development:
    • Deliver high energy new hire orientation, and the Auberge Resorts leadership training series
    • Launch corporate L&D initiatives, with a focus on driving high guest engagement through luxury service standards
    • Encourage attention to detail and eye for luxury at all levels
  • Total Rewards:
    • Awareness of local market competitiveness, participation in total rewards surveys
    • Partner with finance and GMs on offer composition, and ensuring a total rewards package that is locally competitive and attractive
    • Enliven on-going team member recognition
  • Culture & Engagement:
    • Culture steward in all locations, as an Executive Committee member partnering with the leadership team to ensure we are ENRICHing lives and living our values every day
    • Focus on engagement through action planning following the annual survey and on-going pulse surveys
    • Develop and maintain a team member engagement event calendar
    • Enliven culture and engagement of remote team members
  • Compliance:
    • Compliance with federal and state labor law, including EEO, wage & hour, engagement with exchange visitors and agencies
    • Accurate maintenance of team member files
    • Partnership with internal safety committees to manage risk and maintain our COVID-19 enhanced health & safety protocols
  • HR Systems:
    • Accurate and timely maintenance of data in our HR systems
  • Business partner:
    • Maintain strong relationships with all Executive Committee and Department Heads/Supervisors to ensure team member engagement, timely and thoughtful follow-up on employee relations and performance management, planning and executing seasonal staffing plans
  • Other activities as assigned.

Required Qualifications/Skills
  • Luxury hotel HR generalist experience, 3+ years
  • Oversight of more than one location
  • HR background with demonstrated leadership experience and capability
  • Bachelor’s degree required
  • Strong computer skills

Preferred Qualifications
  • Spanish language skills
  • PHR/other HR certification preferred

Travel Requirements:  
  • Ability to travel amongst three locations in the Northeast

What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. 

The successful candidate will have a passion for enriching lives, demonstrated HR business partner skills (negotiation, project management, influence), and ability to lead, facilitate, and train.

If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Auberge Resorts, LLC is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts, LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts, LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This is a management positions position

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