Our Company & Our Property
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, and residences. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative spas and gracious yet unobtrusive service. With 21 one-of-a-kind hotels and resorts and 7 in the announced pipeline, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Linked In, Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

Our mission is to be the best-loved manager of one-of-a-kind luxury properties and experiences. Auberge is a family of intimate, one-of-kind hotels and resorts that define an approachable style of luxury in both product and service that resonates with the curious modern traveler. Passionately local, experience-led, romantic and stylish, these hotels hum with a vibrancy that is both refined and relevant.

A Central Coast legend reborn. From its earliest incarnation in 1886 as a popular stagecoach stop during California’s Gold Rush, to its years as a surreptitious hangout through Prohibition, The Inn at Mattei’s Tavern has long held a fabled place in Central Coast lore. Revered and raucously enjoyed for generations, the beloved landmark opens a new chapter in 2022 as the definitive luxury destination in the Santa Ynez Valley.

Role Summary
The Restaurant Supervisor is responsible for ensuring the guest experience is memorable and seamless; monitoring restaurant reservations and activity to determine proper seating and dining flow; responsible for assisting management in the direction and administration of all food and beverage outlets and will help provide coverage in service gaps as needed. Other duties are assigned.

Key responsibilities for this position are:
  • Ensures the highest quality product reaches our guests and meets exacting standards.
  • Conducts daily shift meetings.
  • Assists in training new team members within their department.
  • Assists management with motivating, developing, coaching and counseling team members to ensure the proper level of service is being provided to guests.
  • Visits all tables during every guest’s meal to ensure guest satisfaction and consistent customer service.
  • Notifies management of low inventory and recommends new inventory.
  • Assists with labor controls and assigning duties to team members.
  • Responsible for reporting any team member issues to management.
  • Ensures a high standard of service efficiency, sanitation and training.
  • Assists management with opening and closing responsibilities and assigning duties to team members;  including overseeing dining room set up/break down and conducting a walk-through of the outlet.
  • Ensures that all productivity and quality standards are maintained.
  • Performs other duties and tasks as assigned or determined by management and moves with a sense of urgency.

Required Qualifications
  • Previous food service experience with the ability to perform multiple jobs within the restaurant.
  • Previous management or supervisory experience is required.
  • Possess excellent organizational skills, communication skills and problem-solving skills.
  • Food Handler and Responsible Beverage Certification.
  • Flexible schedule including weekends & holidays.
Preferred Qualifications
  • Proficient computer skills are strongly desired.

What Else?

At Auberge, we are passionate about our mission to be the best-loved manager of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.  

If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

The Inn at Mattei’s Tavern is an Equal Opportunity Employer, M/F/D/V. The Inn at Mattei’s Tavern provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Inn at Mattei’s Tavern complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Food and Beverage
This is a full-time position
Pay Rate/Pay Range: $22/hour

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