Job Title: Sales & Marketing Coordinator
Department: Sales & Marketing
Reports To: Sales & Marketing Manager
Role Summary
The Sales & Marketing Coordinator supports the execution of sales, marketing, and guest experience initiatives at Malliouhana. This role is highly detail-oriented and focused on ensuring all materials, communications, and programming are delivered accurately, on time, and in alignment with brand standards.
Working closely with Sales, Marketing, and Operations teams, this position is responsible for coordination, organization, and consistent follow-through across all initiatives.
Core Responsibilities
Programming & Experiences
-
Support the coordination and execution of the monthly experiences calendar and on-property programming
-
Assist with all details, timelines, and logistics are accurate and clearly communicated
Sales & Marketing Support
-
Assist with creation and organization of proposals, itineraries, collateral, and marketing materials
-
Review all materials for accuracy prior to distribution
-
Coordinate VIP, media, and travel advisor visits
Social Media & Content
-
Schedule and post content across platforms
-
Coordinate on-property photo and video capture
-
Assist with content calendars and campaign rollouts
-
Monitor engagement and flag insights
Brand Standards & Quality Control
-
Have all materials align with brand voice and visual standards
-
Maintain templates and consistency across departments
Project & Event Coordination
-
Support execution of campaigns, events, and seasonal initiatives
-
Track timelines, deliverables, and follow-ups
-
Assist with on-site event coordination as needed
Guest Experience & On-Property Touchpoints
-
Conduct spot checks of signage and guest-facing materials
-
Assist in ensuring programming is properly presented on property
-
Support real-time adjustments to enhance the guest experience
Internal Alignment & Vendor Coordination
-
Keep teams informed of current campaigns and programming
-
Coordinate with vendors, designers, and partners
-
Manage timelines for asset production and delivery
Administrative Support
-
Coordinate meetings, calendars, and internal communication
-
Maintain organized records and track project progress
-
Any other duties as may be assigned or related to the job function.
Skills & Qualifications
-
Strong attention to detail and organizational skills
-
Ability to manage multiple priorities and meet deadlines
-
Clear and professional communication skills
-
Proactive, reliable, and solutions-oriented
-
1–2 years of experience in marketing, sales, or hospitality preferred
-
Proficiency in Microsoft Office, Canva, and relevant platforms
Key Focus of the Role
This is an execution-focused position centered on accuracy, organization, and follow-through, supporting the team in delivering high-quality, on-brand experiences and communications.
Please note that this is a locally based position at Malliouhana Resort and Spa Meads Bay, Anguilla.
This is a non-management position
This is a full time position
.png)