Director of Rooms
The Director of Rooms forms part of the Hotel’s Planning Committee and Leadership team who collectively makes key strategic and operational decisions for the Resort. The Director directs and controls the activities of the Front Desk, Communications, Concierge, Housekeeping, Guest Relations, and Guest Services. This individual will ensure that standards are met, guests and employees are satisfied and problems are promptly resolved. The Director also works closely with the Sales team to maximize the Hotel occupancy levels and rates. The successful candidate will have strong leadership and interpersonal skills, is able to prioritize and adapt to the ever changing, fast-paced needs of the operation, has a solid work ethic, good business acumen and a passion for service. Applicants are required to have five to seven years experience with a diversity of hotel operations management positions, preferably with work experience in Hawaii. A college degree specializing in hotel/restaurant management or business administration, or equivalent experience is preferred. This position is based on Hawaii Island (Big Island).
About Auberge Resorts Collection: Auberge Resorts is a collection of exceptional hotels, resorts, and private clubs, each with a unique personality that assures a memorable guest experience. Property accolades include Michelin Star, Forbes 5 Star and Relais & Chateaux. With a growing number of distinctive properties in pristine locations including Hawaii, Napa Valley, Cabo San Lucas, Aspen, Fiji, and Costa Rica, Auberge Resorts offers handcrafted careers to exceptional professionals with a heart for hospitality and a passion for joy and happiness.

Stay Connected:

Auberge Resorts Collection provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.  In addition to federal law requirements, Auberge Resorts Collection complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: Administrative
This is a management position
This is a full time position

Visit Careers at Mauna Lani, Auberge Resorts Collection

Personal Information


Other Information