What You’ll Get to Do:
- Participate in software programming initiatives to support innovation and enhancements, using Javascript and ServiceNow workflows.
- Promotes best practice implementations of a Configuration Management Database (CMDB) in large-scale environments
- Engineer ServiceNow IT Service Management (ITSM) Implementation for Incident, Problem, Change, Event and Schedule Management to include workflows, business rule customization and scripting
- Proposes and manages the shared data needs between the CMDB, Asset Management and Configuration Management
- Utilizes current best practices for CMDB procedures and provides input or feedback for continuous improvement
- Plans for data ingestion from different legacy sources, makes design decisions on that data and works to reconcile data based on the chosen authoritative source
- ServiceNow Service Portal Implementation and Customization; develops Service Portal widgets and capabilities, leverages UI policies, UI actions, client scripts
- Implements ServiceNow users, groups, roles, ACL management
- Develops applications and modules using scripted REST APIs and customized notifications, approvals, and inbound email actions
- TS/SCI Clearance with Poly
- ServiceNow Developer and/or Administrator Certificate, or ability to earn certification within 6 months after start date.
- Knowledge of Cloud Architecture
- Knowledge of at least one operating system: Linux, Unix, Windows. Prior experience as an administrator or architect in any of the well-known operating systems is helpful
- ServiceNow Developer and/or Administrator Certificate, or ability to earn certification within 6 months after start date.
- Knowledge of Cloud Architecture
- Knowledge of at least one operating system: Linux, Unix, Windows. Prior experience as an administrator or architect in any of the well-known operating systems is helpful
This is a full time position
Minimum Clearance Level: TS/SCI CI Poly