Join the Holt Senior Care & Rehab Center team!


The Account Coordinator is responsible for the processing and maintenance of patient billing, patient trust accounts, file management, and collection of patient bills.

Key Duties and Responsibilities:
  • Process inpatient/outpatient charges, posting, billing and collections, ensuring all policies and procedures are complied with.
  • Screen and review applicants to determine patient billing coverage and whether patient benefits are exhausted.
  • Ensure that accurate and timely billing is completed and follow established controls to ensure appropriate submission.
  • Scan checks, make deposits, and post and balance cash.
  • Submit guardianship requests to legal, as needed and upon approval.
  • Assist with billing for Medicare, Medicaid, Private Medical Insurance, and HMO’s, and assist with completing Medicaid applications.
  • Work closely with inter-disciplinary teams to perform a monthly triple check to ensure that all coding in the system is accurate.
  • Monitor billing and collections, assuring that proper accounting procedures are in place and records are maintained in compliance with state and federal regulations.
  • Speak with guests and families about out-of-pocket costs, and provide EPIC customer service at all times.
  • Keep current on reimbursement billing procedures of third party and private insurance payers.
  • Provide information to home office and external auditors and coordinate preparation of departmental financial reports.
  • Verify resident trust receipts and balance resident trusts monthly.
  • Ensure that Accounts Payable has accurate payer source and/or insurance information for billing purposes.
  • Maintain confidential patient records.
You will earn:
  • Competitive wages
  • Yearly Wage Increases

PLUS we offer you best in class benefits:
  • Medical – no deductible or co-pay
  • Dental & Vision
  • Generous Paid Time Off
  • Holiday Pay
  • Career path opportunities
  • Tuition Reimbursement
  • Company paid Short Term Disability & Life Insurance
  • Unlimited Referral Bonuses up to $1500 each
  • 401k with employer match

We can work with your scheduling needs:
  • 8 hour shifts
  • Full Time
  • Day Shifts

  • Bachelor’s Degree in Business Administration or Accounting or equivalent combination of education and experience.
  • 3+ years of related experience, including previous billing and collections experience.
  • Excellent verbal and written English communication skills, including demonstrated ability to interact effectively with residents, physicians, visitors, and all facility personnel. 
  • Strong computer skills; experience with electronic billing systems and medical records preferred.
  • Good organizational skills, must be detail-oriented, with proven ability to meet deadlines.
  • Must be able to maintain the highest standards of integrity and confidentiality regarding patient information and records.
  • Strong knowledge of insurance guidelines, medical terminology, and HIPAA compliance guidelines.

In compliance with CMS regulations, COVID-19 vaccination, or an approved exception as required by law, is required for employment.

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This is a full time position
Department: Social Services

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