Join our EPIC team at Nexcare WellBridge Senior Living!

The A/R Specialist is responsible for performing and auditing a variety of billing duties, including review and verification of patient account information, reconciliations, and completing month end closing processes. The A/R Specialist also serves as a key point of contact for assigned centers to answer questions, troubleshoot, and resolve billing issues.

This position is an in-person role at our corporate facility located in Brighton, Michigan. 


Company Overview: 

Nexcare Health Systems offers a fantastic work environment and competitive salary and comprehensive benefits package, including generous paid time off; paid holidays; medical, dental, and vision insurance; employer paid life insurance; employer paid short-term disability insurance; voluntary long-term disability insurance; optional life insurance buy-up; a 401k plan with a company match; flexible spending account for medical and dependent care; tuition assistance of up to $5,000 per year; and an excellent work-life balance;  EAP program; and potential for career advancement. 

  • We are a company that lives by it's core EPIC values:
    • E - Excellence 
    • P - Passion
    • I - Innovation
    • C -  Care
What you will earn:
  • Competitive Salary ranging from $42,000 - 49,000 depending on experience
  • Yearly merit increases

PLUS we offer you best in class benefits:
  • Medical – no deductible or co-pay
  • Dental & Vision
  • Generous Paid Time Off
  • Flexible Spending Account (FSA)
  • Holiday Pay
  • Career Opportunities – Grow your nursing career!
  • Tuition Reimbursement
  • RN Loan Repayment
  • Company paid Short Term Disability & Life Insurance
  • Unlimited Referral Bonuses
  • 401k with employer match

Key Duties and Responsibilities:
  • Download files from clearinghouse and post cash receipts for Medicare, Medicaid and other insurances daily.
  • Resolve patient billing inquiries and problems, and follow up on balances due from insurance companies and patients.
  • Identify errors and/or omissions of patient insurance and demographic information and report to the manager.
  • Maintain access to provider portals for billing and facility staff.
  • Review insurance EOBs. 
  • Identify refunds, provide supporting documentation, and submit for approval.
  • Audit accounts for bad debt write-offs, and post monthly bad debt for assigned centers.
  • Complete the month end close process, including the monthly bad debt report and cash log.
  • Process invoices, cash corrections, and electronic fund transfers.
  • Balance bank reconciliations and month-end census.
  • Review consolidated billing claims and submit to Accounts Payable.
  • Update private room rates and per diem rates for insurances.
  • Conduct training on billing processes, use electronic record keeping systems, and assign user IDs, as needed.
  • Other duties as assigned by supervisor.

Knowledge, Skills and Abilities:
  • Associate’s or Bachelor’s Degree in a related field; or equivalent combination of education and experience.
  • State billing experience and/or accounting experience in a related field
  • Strong knowledge of insurance guidelines, medical terminology, and HIPAA compliance guidelines.
  • Must be detail oriented, have strong math and analytical skills, and have the ability to manage multiple accounts and tasks effectively.  
  • Strong computer skills, including experience with electronic medical record systems and Excel.
  • Must be able to maintain the highest standards of integrity and confidentiality regarding patient information and records.
  • Solid knowledge of third party billing and collections, with a depth of understanding of UB-04, 1500, CPT, ICD-9 Coding and Consolidated Billing
  • Solid knowledge of hospital and/or medical billing and insurance claim filing.
  • Knowledge of medical terminology, insurance plans and/or Medicare procedures, and diagnosis coding.

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This is a non-management position
This is a full time position
Department: Home Office

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