Echo Bluff Lodge is nestled alongside Sinking Creek with expansive, breathtaking views of the park's namesake, Echo Bluff in Eminence, Missouri. The beautiful lodge overlooks a one-of-a-kind panorama that amazes all! We offer cabin and lodge guest rooms, Mercantile Gift Shop, and the Creekside Grill.
  • We are looking for a seasonal, Front Desk Associate this season! 
  • Part time hours leading to full time hours in the summer

  • Efficiently and professionally handle guest reservations and room assignments, accommodating special requests whenever possible, in a manner consistent with the company’s rate structure and policies
  • Respond calmly and professionally to all guest complaints resolving issues as appropriate and escalate to management when necessary
  • Keep front and back office areas organized and clean
  • Communicate with emergency responders, when necessary, in a calm and effective manner
  • Prepare daily deposit, drop receipts and follow all company cash handling procedures
  • Assist other team members by sharing knowledge of Park and surrounding area
  • Understand Company’s ISO (Environmental & Quality) management systems, policies, goals, and initiatives and meet the specific responsibilities within these areas
  • Other duties per Duties Checklist and as assigned

Position Requirements:
  • Provide excellent customer service to meet and exceed customer expectations
  • Present a positive image of the company in an upbeat, professional manner
  • Ability to work a variety of day, night, weekend and holiday shifts
  • Ability to work independently
  • Strong communication and interpersonal skills with the ability to interact, in a positive way, with many different personality styles
  • Basic computer skills – Microsoft Office (Word, Excel, Outlook)

Knowledge and Experience:
  • Education: High school diploma or equivalent
  • Experience: Minimum 1 (one) year front desk/room registration experience preferred
We are an Equal Opportunity Employer! 

For more info visit our website

This is a non-management position
This is a seasonal position

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