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Retail Associate (MI)
Tahquamenon Falls State Park is known as both the largest waterfalls on the Tahquamenon River in Michigan, as well as the eastern half of North America. This spectacular series of cascading waterfalls engulfs an island and eventually merges into Lake Superior. Breathtaking views can be captured from the riverbank, from one of our rented boats, or from the newly designed walk bridge that leads over to the island.
Michigan Falls Hospitality offers a retail gift and campground store as well as boats for daily rental. The park welcomes over 500,000 visitors each year.
If you enjoy working in beautiful places and working with people, apply today!
Seasonal Position: May - October
Summary of Position:
Assist all guests and visitors with timely, efficient and professional service while providing a extraordinary hospitality experience.
Responsibilities:
?-? Greet customers entering the store & provide friendly customer service
?-? Achieve and maintain product knowledge to assist customers with purchasing decisions
?-? Guide and direct customers to appropriate products of interest and answer related inquiries
?-? Assist customers with all park related inquiries
?-? Assist customers making selections by building customer confidence; offering suggestions
and opinions
?-? Accurately total, process and collect payments from guests to include, but not limited to,
using the point of sale system, handling money, processing credit and debit cards and
making change
?-? Restock and maintain displays (labeling correctly as needed)
?-? Participate in closing, opening procedures
?-? Participate in daily cleaning/maintenance duties
?-? Strict adherence to all store policies
?-? Contribute to a positive environment where all employees trust and respect each other
?-? Other duties per the Duties checklist and as assigned
Position Requirements:
?-? Strong organizational skills and attention to detail
?-? Excellent communication skills to interact positively with others
?-? Ability to multi-task and perform well under pressure
?-? Display energy and enthusiasm when working with customers and fellow Associates
?-? Dependable to always be on time and on schedule
?-? Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs. Position also involves
frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast
paced environment.
Education and Experience:
- Education: High school diploma or equivalent preferred
- Experience: Demonstrated ability to handle general math
- Minimum 1 year retail sales experience preferred
- Minimum 1 year experience with POS systems preferred
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This is a non-management position
This is a seasonal position