Title:                          Host
Reports To:               Restaurant Manager
Department:            Food & Beverage

Summary of Position:
Responsible for greeting and seating guests and processing payments in a timely, friendly and efficient manner in the Company’s continuing effort to deliver outstanding guest service.

  • Greet all guests as they enter the restaurant in a professional and timely manner
  • Follow all seating and table rotation guidelines to monitor flow of each area and ensure prompt and efficient service for all guests while being sensitive to Server responsibilities
  • Possess thorough knowledge of restaurant and bar menu promotions and specials
  • Proficiency with cash handling and credit card transactions
  • Promote teamwork by assisting Servers in dining area when needed
  • Ensure host station (including the entrance area) is always well maintained, clean, organized, and presentable
  • Understand Company ISO (Environmental & Quality) management systems, Health and Safety standards, policies, goals and initiatives and meet the specific responsibilities within these areas
  • Other duties per Duties Checklist and as requested

Position Requirements:
  • Excellent customer service and people skills
  • Must be able to work a variety of day, night, weekend, holiday shifts
  • Must have excellent communication skills and be able to count change and reconcile paperwork
  • Obtain ServSafe Certification in accordance with Company F&B policy (as applicable)
  • Majority of shift will be spent on feet in a fast-paced environment, in close proximity to other people

Education and Experience:
Education:                  High School Diploma or equivalent
Experience:                Minimum (6) months in a restaurant establishment Resort/National Park Concession preferred

This is a full time position

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