Do you enjoy working with food and beverage? Are you interested in working within the beautiful coastal environment Heritage House Resort & Spa offers? Consider applying for our Busser position to experience this magical place within our historical Reception and Restaurant building that was built in 1877. 

As a member Sea Shadows Inn Management LLC, the Busser at 5200 Restaurant & Lounge will interact with guests, management and staff, to ensure a world class guest experience by providing personal, hospitable and knowledgeable food and beverage service. 

ESSENTIAL JOB FUNCTIONS:

  • Set bus or service stations with all items needed for shift including but not limited to: water, silver, napkins, salt and pepper shakers, wiping towels, sanitizer, coffee, iced tea, lemonade, and any other item that may be needed throughout the shift
  • Assist with food running and presentation
  • Help clear soiled dishes from tables, including glassware, silver, bread plates, and any other items on table that are not being used
  • Reset tables as guests depart including wiping, resetting, and cleaning surrounding area so table is ready for the next guest
  • Close down station, put away all supplies, clean bus areas, and perform any closing duties deemed needed by manager
  • Assist in IRD duties including stocking the station, running IRD orders and IRD dish pickup as needed and/or assigned 
  • Possess menu knowledge and be able to answer guest questions about the food and the property  
  • Perform side work in a timely and accurate manner
  • Engage in sincere and warm interaction with all guests including eye contact with a smile

ESSENTIAL WORK SKILLS:

  • Be organized in all areas of work
  • Have a sense of urgency with regards to all duties
  • Proficient conversational and written English to engage with coworkers and guests
  • Ability to speak Spanish is preferable
  • Communicate clearly with servers and managers on any issues that would prevent the accurate and timely performance of duties
  • Maintain a clean uniform and proper attire at all times without exception
  • Maintain and follow high safety standards and personal conduct
  • Follow Company policies and procedures as established in the Employee Handbook
  • Comply with the attendance policy including meal breaks and rest breaks, reporting any discrepancies to management

EDUCATION, WORK EXPERIENCE AND PHYSICAL REQUIREMENTS:

  • High School diploma or equivalent preferred
  • Ability to obtain CA Food Handler Permit within 30 days of hire
  • Ability to use repetitive hand and body motions
  • Able to stand and walk, and moving for long periods of time
  • Ability to lift 50 pounds or more on a consistent basis

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee will be working within a well-lit and medium sized work space and will be exposed to outside weather. Business levels may require a fast work pace within a humid, warm, and odorous cooking environment. Frequently exposed to colder refrigerator, freezer, and storeroom temperatures for short periods of time as well as slippery floors and hot grease. The noise level in the work environment is usually moderate.


ABOUT US: Situated on 37 oceanfront acres draped in cypress, eucalyptus, and lavender, Heritage House Resort & Spa is truly paradise on the Pacific. Our award-winning resort is more than a place to work. It is an opportunity to connect with people and nature. As an employee, you'll enjoy working with a team of hospitality professionals who are dedicated to welcoming and sharing this special place with our guests. 

This is a full time position

Visit Careers at Heritage House Resort and Spa

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