Do you enjoy leading a team that organizes and keeps spaces immaculate? Are you interested in working within the beautiful coastal environment Heritage House Resort & Spa offers? Consider applying for our Housekeeping Supervisor position to experience this magical place.

As a member of Sea Shadows Inn Management LLC, the Housekeeping Supervisor will be responsible for providing quality and timely cleaning standards and practices, to support a world class guest experience.

ESSENTIAL JOB FUNCTIONS:
  • Supervise the day-to-day activities of the Housekeeping staff
  • Inspect rooms and public/common areas for cleanliness
  • Ensure cleanliness meets hotel standards
  • Educate/train staff on most efficient cleaning methods to maximize productivity and maintain standards
  • Assist in handling employees’ questions/needs
  • Relieve various Housekeeping positions to cover for employee meal breaks
  • Assist with Lost & Found inquiries
  • Maintain inventory and request new supplies as necessary
  • Assist in handling guest complaints and try to resolve quickly and efficiently
  • Keep the Housekeeping Manager and General Manager informed of day-to-day operations related matters
  • Assist all departments that call in for related Housekeeping matters
  • Report maintenance repairs
  • Assist with managing bio hazard, sharps, and MIIPP program
  • Act as role model for Housekeeping staff by practicing respect and professionalism, and by demonstrating support for the team
  • Identify areas of improvement and suggest new, more effective methods
  • Other duties as assigned

ESSENTIAL WORK SKILLS:
  • Knowledge in all aspects of cleaning rooms, use of appropriate cleaning products, and most efficient cleaning methods
  •  Ability to quickly problem solve and make sensible decisions
  • Effective verbal and written communication skills in English; secondary languages preferred for communication with ESL guests and staff alike
  • Demonstrated ability to understand and effectively implement written and verbal instructions
  • Deal successfully with a variety of individuals from various socioeconomic, ethnic, and cultural backgrounds
  • Strong team orientation and ability to work with a variety of departments to accomplish assigned tasks
  • Excellent interpersonal skills and recognition by others as a respected member of the team
  • Possess excellent attention to detail and the ability to multitask
  • Scheduling flexibility to meet operational needs
  • Follow Company policies and procedures as established in the Employee Handbook Job Description

MINIMUM EDUCATION, EXPERIENCE AND PHYSICAL REQUIREMENTS:
  • High School diploma or equivalent preferred
  • Previous experience in a similar role preferred
  • Ability to use repetitive hand and body motions on a regular basis such as grasping, writing,
  • typing, listening, hearing, and visual acuity
  • Ability to stand and walk for extended periods of time on varying ground levels with stairs on a
  • regular basis
  • Ability to lift 50 pounds or more on a consistent basis and to bend, stoop, stretch, climb and
  • squat frequently to fulfill a range of manual tasks

WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee
encounters while performing the essential functions of this job. Reasonable accommodations may
be made to enable individuals with disabilities to perform the essential functions. While performing
the duties of this job, the employee will be working within various guest rooms of different layouts
and sizes. The employee will be exposed to outside weather. Business levels may require a fast
work pace. The noise level in the work environment is usually moderate.

ABOUT US: 
Situated on 37 oceanfront acres draped in cypress, eucalyptus, and lavender, Heritage House Resort & Spa is truly paradise on the Pacific. Our award-winning resort is more than a place to work. It is an opportunity to connect with people and nature. As an employee, you'll enjoy working with a team of hospitality professionals who are dedicated to welcoming and sharing this special place with our guests. 

This is a full time position

Visit Careers at Heritage House Resort and Spa

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