The Partnership is seeking someone to assist with logistics and outreach for the Parent College program.  The Parent College Outreach Team Lead will be in charge of heading the Parent College Outreach Team and delivering quality customer service to our parents and school sites.  This individual’s core duties and responsibilities focus on monitoring team members, managing logistics, and providing the highest level of support to the outreach efforts of our Parent College program.

Duties and Responsibilities

The Parent College Outreach Team Lead responsibilities include the following:
  • Ensure that logistics, operations, and outreach run smoothly
  • Manage logistics of the Parent College program
  • Create and update trackers to ensure that all necessary items for the program are secured
  • Attend Parent College trainings and meetings
  • Support in Parent College events (Saturday mornings and school-based events)
  • Promote the Parent College program at schools and community spaces as assigned by supervisor
  • Make phone calls to Parent College members and Partnership families

QUALIFICATIONS
Experience:
  • Experience working with parents in the communities of diverse communities
  • Customer service training
  • Event coordination
  • Experience with budget tracking or data a plus




QUALIFICATIONS (continued)
Skills:
  • Ability to communicate with parents in an effective manner
  • Excellent verbal communication
  • Ability to effectively communicate with varied audiences over the phone and in person
  • High quality customer service
  • Ability to perform tasks with limited direction
  • Attention to detail
  • Computer and technology skills; Microsoft Outlook, Word, Excel, and PowerPoint a plus
  • Bilingual (English/Spanish) a plus.

Personal Characteristics:
  • Strong belief in the Partnership’s mission, approach and core values
  • Enthusiasm to help build a strong school community by educating and involving parents and community members
  • Ability to work with diverse communities


Seasonal part time shift (from August to May)

TO APPLY
Please submit a resume and cover letter answering the following prompts:
  • Why you are interested in working with Parent College?
  • What experience do you have working with parents or within communities?
  • What skills or experiences could you bring to the Outreach Team Lead role?

Department: Family & Community Engagement
This is a part time position

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