The Partnership is seeking someone to join our Parent College Outreach Team.  Parent College Outreach Team Members deliver quality customer service to our parents and school sites.  This individual’s core duties and responsibilities focus on monitoring team members, managing logistics, and providing the highest level of support to the outreach efforts of our Parent College program. This year, the program will continue remotely, as will Outreach Team work.

Duties and Responsibilities
The Parent College Outreach Team Lead responsibilities include the following:
  • Support logistics of the Parent College program
  • Attend Parent College trainings and meetings
  • Support in Parent College events (Saturday mornings)
  • Promote the Parent College program at schools and community spaces
  • Make phone calls to Parent College members and Partnership families
  • Other duties as assigned

QUALIFICATIONS
Experience:
  • Experience working with parents in the communities of diverse communities
  • Customer service skills
  • Event coordination
  • Experience with phone banking or community outreach a plus.

QUALIFICATIONS (continued)
Skills:
  • Ability to communicate with parents in an effective manner
  • Excellent verbal communication
  • Ability to effectively communicate with varied audiences over the phone and in person
  • High quality customer service
  • Ability to perform tasks with limited direction
  • Attention to detail
  • Computer and technology skills (Microsoft Outlook, Word, Excel, and PowerPoint)
  • Bilingual (English/Spanish) a plus.

Personal Characteristics:
  • Strong belief in the Partnership’s mission, approach and core values
  • Enthusiasm to help build a strong school community by educating and involving parents and community members
  • Ability to work with diverse communities
Seasonal part time (from August to May)

TO APPLY
Please submit a resume and brief cover letter answering the following prompts:
  • Why you are interested in working with Parent College?
  • What experience do you have working with parents or within communities?
  • What skills or experiences could you bring to the Outreach Team role?


For technical assistance or questions, please email diana.ruiz@partnershipla.org.
 

Department: Family & Community Engagement
This is a part time position

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