Fort Lauderdale Marriott Pompano Beach Resort & Spa is looking for Servers to join our team!

Job Description: Provide guests with the highest standards of food and beverage service, maintaining company and brand standards.

ESSENTIAL FUNCTIONS

SERVICE

  • Greet and serve guests
  • Set tables in your assigned area (or check to see they have been set) correctly and uniformly, using: clean, pressed linen (without rips, stains or tears); clean, unspotted silverware; clean china with no chips or cracks; clean unspotted glassware.
  • Table complements (salt and pepper, sugar, bread baskets, etc.) should be clean and filled properly.
  • Assist in setting up buffet and other special food services tables/stations, as requested.
  • Know the menu in detail and be able to knowledgeably explain the major ingredients and preparation methods for each item to be served.
  • Acknowledge and respond to all guest requests, bringing them to the attention of (or turning them over to) a supervisor when necessary.
  • Keep station neat and clean during service. Constantly patrol assigned station, refilling water and coffee, removing service items and condiments per established policies and procedures.
  • Know and use "suggestive selling" techniques when possible, e.g., selling a la carte wine, mixed drinks, after dinner cordials, coffees, etc.
  • Follow all guest check and money-handling procedures.
  • Use proper clearing and break-down procedures.
  • Return all re-usable table complements and condiments to be cleaned and refilled.
  • Return all food to the kitchen.
  • Complete any assigned side work, such as refilling condiments, sorting linen, hanging/storing drapes, cleaning/storing serving equipment, etc.
  • Return clean serving equipment to proper storage area.
  • Help keep all storage areas clean and organized.
  • Inform management of any lost or damaged equipment, linen, etc.
  • Complete any assigned work duties.

GUEST RELATIONS

  • Be readily available/ approachable for all guests.
  • Take proactive approaches when dealing with guest concerns. Follow property specific second effort and recovery plan.
  • Extend professionalism and courtesy to guests at all times.

OTHER REQUIREMENTS

In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions, determined by the GM:

  • The hotel operates 7 days a week, 24 hours a day. Schedules must accommodate fluctuating business demands and associates may be asked to work shifts other than those they prefer or normally work.
  • Carry out all reasonable requests by leadership team.
  • Comply with department uniform and appearance standards.

The Marriott Pompano Beach is a full service resort hotel, managed by Urgo Hotels & Resorts. As an Urgo employee you will receive discounts at Marriott hotels worldwide and great benefits: Medical, Dental, Vision, Company paid Life Insurance & STD, LTD, 401(k), Vacation and PTO!

Pay Rate: $5.44/hr + tips

Department: Food & Beverage
This is a non-management position
This is a full time position

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