Our Company & Our Property
Whether traveling on a ski trip to Aspen or taking a romantic escape in Santorini for a special anniversary, it is the simple things that are most important to the guests of Auberge Resorts Collection.  At Auberge, we offer the opportunity to create personal memories and stories; tasting freshly picked fruit in Cabo San Lucas, horseback riding with a local cowboy in Costa Rica, or planting coral gardens in the South Pacific. People who know us, choose to return for shared experiences that connect them to local cultures and which will be forever embedded in their soul.

A majestic all-season mountain retreat, Primland is located at the heart of the Blue Ridge Mountains on 12,000 expansive acres.  Primland offers luxurious accommodations, a championship golf course, exquisite farm-to-table cuisine, a serene spa and a level of outdoor adventure that is unrivaled on the east coast.  In one of the most breathtaking mountain settings, the resort boasts impressive year-round activities for the entire family, including horseback riding, fly fishing, alfresco yoga and meditation, kayaking, hiking, sporting clays, archery, stargazing in one of the largest observatories in the Eastern U.S., RTV trail riding and tennis.

Role Summary
Join our team as Food & Beverage Manager serving the needs of the business, our guests, and our colleagues by managing all of the hotel's Food & Beverage outlets. Ensuring the quality of product and level of service, resulting in a superb guest experience.

Core Responsibilities
Please note that this is not an exhaustive list of everything that needs to be done. Within the Auberge family, our people always find new ways to look after the business, their guests, and their teammates. Within this, the key responsibilities for this position are:

  • Assist F&B management in the overall day-to-day operations. 

  • Consistently maintain service standards throughout all F&B departments by monitoring service performance of the FOH team.

  • Ensure completion of all service shift opening/closing duties.

  • Assist in holding daily pre-shift rallies, reviewing the special requests of guests and service standards

  • Provide support to service staff on floor during meal periods as needed

  • Regularly interact with guests to ensure their satisfaction with their stay at Primland.

  • Execute group and banquet functions.

  • Assist in writing the weekly FOH schedule.

  • Perform regular sales analysis of sales in the pub, elements breakfast, and IRD.

  • Maintain POS programming for food items and modifiers, beer items, spirits items.

  • Ensure cleanliness and organization in F/B FOH workspaces.

  • Ensure public areas are properly staged at all times and equipment including vehicles is regularly cleaned and maintained.

  • Ensure server appearance and grooming meets standards.

  • Be responsible for maintaining and periodically reviewing par levels of beer, spirits, and non-alcoholic bar products.

  • Take monthly counts of spirits and beer inventory.

  • Participate in event design and planning, including attendance at PreCon meetings.

  • Participate in regular training sessions on all FOH service matters, as well as training sessions on product knowledge, with a particular emphasis on spirits and beer.

  • Direct the interviewing of FOH employment candidates.

  • Devise and implement methods to attract attractive employment candidates.

  • Participate in on- and off-site recruiting events.

  • Direct the on-boarding of new employment hires, including scheduling of introductory orientation, delivery of training materials, communication of the training protocol, delivery of gate cards and name tags.

  • Oversee the assignment and tracking of FOH uniforms, placing orders when required.

  • Display and cultivate in others a mindset of safety-first for all team members and Primland guests.

  • Inspire the team!

Required Qualifications

  • Excellent knowledge of food and wine is a must as well as fine dining operations.

  • Experience in completing administrative tasks, including reporting, budgeting, project management, etc.

  • At least 2 years experience in Food & Beverage leadership.

What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating indelible memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we reside and work, we all live by the view that our core purpose is to enrich people’s lives.

If that philosophy resonates with you and you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Primland is an Equal Opportunity Employer, M/F/D/V. Primland provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Primland complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Food & Beverage/Alimentos y Bebidas
This is a ft-year round/ tiempo completo- todo el año position

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