VistAbility, formerly Contra Costa ARC, is hiring a Supported Employment Assistant. This position serves all people in the Supported Employment Program including people referred, those in the assessment phase as well as those individuals who are receiving new or on-going support. 

Essential Functions:

IHSP Conference duties:
  • Completes all Individual Habilitation Service Plans (IHSP) paperwork related to program plans as required by funding agencies with input from the person served, including:
    • Formulation of objectives to meet individual goals
    • Formulation of specific plans to meet the objectives
    • Modification of initial program plan as needed
  • Schedules, notifies participants, chairs and documents all annual and semi-annual conferences.
  • Provides guidance and support to Supported Employment Specialists regarding methods of program plan implementation.
  • May assist in direct services, including, problem behavior intervention, crisis intervention, advocacy, grievances, discussion of program plans, and counseling
  • Discusses plan with family, case managers, etc as appropriate.
  • Liaises with funding agencies regarding status of client program plans.
  • Monitors program plan systems and procedures and recommends needed changes.
  • Conducts quarterly reviews of case files and quality assurance.
  • Prepares SEP referral packets for funding agencies.
  • Provides information to people served regarding resources available in the community to promote individual goals.

Job Coaching Duties:
  • Substitutes for staff as required.
  • Evaluates, provides job coaching, follow along, and support services to the individuals served, as assigned.
  • Monitors job placements and provides support as necessary to maintain placement.
  • Implements goals and provides necessary documentation.
  • Transports clients.
  • Fosters and maintains a positive and cooperative working relationship with job site personnel.
  • Insures safe working conditions at placements.
  • Serves as a positive role model.
  • Presents self, according to job site requirements.
  • Follows a flexible work schedule including may handle daily scheduling decisions and changes, working nights, weekends and holidays.

Time Study Duties:
  • Completes semi-annual time studies including visit to job site.
  • Completes all documentation including worksheets, state wage reports, and IHSPs and wage lists, for each time study.
  • Follows up with individual studied for explanation of wages.
  • Completes Industrial Standard reviews and documentation for all new job sites, or for any changes to current job sites or tasks.
  • Implements new wages resulting from prevailing wage studies.
  • Completes additional wage reports for funding agencies.

Referral Duties:
  • Prepares SEP referral packets for funding agencies, and completes paperwork to initiate services.
  • Assists in obtaining and developing job sites, by searching community resources and internal availability.
  • Assists with all interviewing and pre-hire requirements for community placements.
  • Conducts inquiry meetings with individuals interested in services.
  • Schedules and sets up 1 day, 40-hour and 6 week assessments. Completes thorough assessment reports for Department of Rehabilitation as well as the billing and timesheets for each assessment.

Clerical/Administrative Duties:
  • May compile quarterly program evaluation data.
  • Establishes and maintains client case files.
  • Enters SEP computer data and retrieves computer reports.
  • May prepare SEP billing for funding agencies.
  • Orders and distributes all supplies for CSS crews. PC involved at R, not at A/C
  • Reviews Vehicle Maintenance Checklist to ensure completion and needs.

General Duties:
  • Shares in operational duties of facility.
  • May substitute in a different facility where the same service is being provided.
  • Completes other related duties as assigned.
  • Participates in staff meetings and in-service training sessions.
  • Stays informed about trends and best practices in the field. Incorporates Contra Costa ARC's values into all aspects of job performance.
  • Maintains a professional image when speaking with the people supported, outside personnel, parents, and other professionals and community members.
  • Maintains equipment, supplies, facility and vehicles, as needed.
  • Maintains cooperative working relationship with other service units and positions within facility.
  • Handles and/or reports critical incidents, accidents, injuries, seizures, etc appropriately.
  • Ensures safe conditions of environment.
  • Maintains First Aid and CPR certification.

Required Qualifications:
  • Demonstrated commitment to excellence in consumer-centered services and a high level of enthusiasm for the agency’s mission.
  • Demonstrated success in the ability to provide guidance and support to direct service staff in their own work supporting people served. As well as problem solving skills, in the absence of direct supervision.
  • Ability to take initiative and complete assigned tasks, while remaining flexible to a changing schedule.
  • Knowledge of: individuals with developmental disabilities
  • Ability to:  to communicate proficiently in professional English both orally and in writing, must be proactive with communication.
  • Excellent interpersonal skills.
  • Basic computer skills such as MS Word, Excel, and data entry and internet usage.

A successful Supported Employment Assistant ideally fulfills the Required Qualifications in the following way:
Some college course work. Four (4) year college degree in related field strongly preferred. Experience may be substituted for education.
Experience: Three years of continuous, verifiable work experience, preferably with one year in a rehabilitation program, reading and writing professional reports.
License/Training: Valid California Driver’s License with a good driving record and a vehicle to use for work purposes with valid insurance.

The following physical capabilities are required for all positions at Commercial Support Services:
Lifting: the ability to frequently lift 10 to 35 pounds and occasionally lift 35 to 75 pounds, the ability to lift adults of average weight and height to their feet or to a chair/wheelchair.
Pushing/Pulling: the ability to safely push or pull a manually operated pallet jack carrying loads which range in weight from 500 to 2200 pounds -- maximum distance approximately 60 feet, maximum load approximately 2200 pounds.
Bending/Squatting/Reaching: the ability to assist in a medical or behavioral emergency such as a grand mal seizure or aggressive or destructive behavior. These activities may require bending or squatting on the floor.

Compensation: $15.75/hour plus benefits 
Hours: Monday – Friday: 8am-3:30pm Some variation in days and hours may be required. 

Benefits for these work hours include:

  • Medical, Dental, Life and Long Term Disability Insurance
  • 403(b) retirement plan
  • Paid Vacation, Sick Days, and 11 paid Holidays plus a paid "holiday" on the employee's birthday.
Our vacation accrual rates are generous:
  • 1st and 2nd year of employment = 2 weeks vacation a year
  • 3rd and 4th year of employment = 3 weeks vacation a year
  • 5th to 9th year of employment = 4 weeks vacation a year
  • 10th year onward = 5 weeks vacation a year


Program: Supported Employment
This is a full time position

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