$500 Sign On Bonus!
Work/Life Balance with no nights, weekends or holidays!

Rapid City Medical Center, is looking for a full time ( 4 days per week ) Patient Service Coordinator. You will greet and assist patients in the check-in process, gather appropriate paperwork needed, data entry, obtain insurance information and verify patient demographics, schedule appointments, collect co-pays or other fees due, answer phones, direct calls and take messages when applicable.  This is a fast faced environment so must have the ability to multitask. Previous reception experience preferred, but not required.

You are eligible for our excellent benefits package on the 1st of the month following 30 days of employment. Those benefits include:

  • Health (2 plan options)
  • HSA & Flex Account
  • Dental
  • Aflac
  • STD, LTD, Life Insurance & AD&D
  • 401k with employer contribution 
  • Multiple exciting other employee perks, to include discounts at places local to Rapid City. (enjoy these perks right away)

DUTIES AND RESPONSIBILITIES:

  • Greet patients in a polite, prompt, helpful manner and provide any necessary instructions/directions. 
  • Update patient information, collect minimum payment according to protocols, ensure completion of any required forms, and informs clinical staff of patient’s arrival. Maintain orderly waiting areas.
  • Coordinate, schedule and reschedule patient appointments, answering questions as able or assisting the patient in getting questions answered.  Answer telephone, screen calls and takes messages as needed.
  • Attend meetings as required.
  • Communicate with Team Leader regarding all matters relating to patient services, work scheduling, and clinic policy
  • Perform other duties as assigned.
KNOWLEDGE, SKILLS AND ABILITY REQUIREMENTS:
  • Knowledge of office policies and procedures and reception tasks.
  • Knowledge and skill of how to operate office equipment and computers.
  • Knowledge of Customer Service principles, concepts and techniques.
  • Skills in answering the telephone in a pleasant and helpful manner and using a multi line telephone system.
  • Ability to communicate clearly in person and on the phone and establish/maintain cooperative relationship with patients, families, physicians, staff and other customers.
  • Ability to organize and prioritize tasks effectively.
  • Performs other duties as assigned.

Department: Dermatology
This is a non-management position
This is a full time position

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