Residential Resources, Inc.- Program Manager (Keene, NH)

Program Manager – Staffed Residences
Location: Keene, NH
Full-Time | Salaried | Includes Direct Care & On-Call Rotation

Residential Resources is seeking a Program Manager to join our team in Keene, NH, supporting adults with intellectual and developmental disabilities in staffed residential homes. We’re looking for a collaborative, hands-on leader who enjoys being part of a team and believes that meaningful work can also be fun and rewarding.

As a Program Manager, you will oversee the clinical, philosophical, and fiscal aspects of one or more staffed residences while maintaining an active presence in the home. This role includes direct care shifts and participation in the on-call rotation. Some of the responsibilities of the manager’s position include:

Ensure the overall health, safety, and well-being of individuals supported
Providing leadership and supervision to Direct Support Professionals
Monitor clinical supports, behavioral plans, and medication administration
Maintain regulatory compliance and documentation standards
Support scheduling, payroll coordination, and program budgeting
Facilitate team meetings and promote creative problem-solving
Build strong relationships with individuals, families, and staff
Step in to provide direct care support when needed
Model professionalism, teamwork, and person-centered values

We are looking for a manager who:

Thrives in a team-based, collaborative environment
Is organized, detail-oriented, and deadline-driven
Has strong conflict management and communication skills
Enjoys working hard while maintaining a positive, fun atmosphere
Understands the importance of dignity, choice, and independence
Is comfortable balancing leadership, administration, and direct care

What We Offer:

Competitive wages
Health, dental, vision & life insurance
401(k) plan with company contribution
Generous paid leave
Employee discounts
Employee Assistance Program
Supportive team environment

Requirements:

Professional and/or Personal experience working with adults with intellectual/developmental disabilities or brain injuries is strongly preferred.
Supervisory experience in human services or a related field preferred
Minimum 3 years as a licensed driver
Acceptable criminal and background checks

Quality * Creativity * Diversity * Trust * Truth/Honesty * Respect * Empowerment

We value diversity in everything we do.

Visit www.resresources to learn more.

Residential Resources is proudly equal opportunity. It is our culture, not compliance.

Region: Keene, NH
This is a management position
This is a full time position

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* Would you like to complete an Employment Application after submitting this form? Yes No

Other Information

* Have you ever been convicted of Medicaid/Medicare fraud? Yes No

* Are you at least 18 years of age? Yes No

* Have you ever been employed as a DSP or similar position before? * Do you have experience providing personal care? Yes No * With training, are you comfortable supporting both men and women with personal care (showering/toileting)? * In the last 5 years, have you lived in any state(s) other than the state you currently reside? If yes, please list them. * Have you ever applied to work for Residential Resources before? * Have you ever worked for Residential Resources / WKS before? * What is your desired salary? * Have you held a valid driver's license for at least three years? * If required for this position, do you have access to an automobile to transport individuals? * How did you hear about this position?