Residential Services, Inc.- Senior Director (Duluth, MN)

Residential Services, Inc. (RSI) has an opening for a full-time Senior Director to lead program teams providing support to individuals with disabilities. The Senior Director will oversee program services to ensure quality service delivery and financial viability, support agency-wide process improvement, lead the development of program services, and support the professional growth and development of staff.

Salary: $75,000-$85,000 yearly

What we offer:

Health and dental insurance (Full-time)
403(b) retirement plan with employer matching
Paid Time Off (PTO) for full-time and part-time staff
Paid training
$500 refer a friend bonus
Employee Assistance Program
Long term/Short term disability and life insurance (Full-time)

Key Responsibilities:

Responsible for overseeing all assigned programs and health services, ensuring programs are run according to the organization’s mission and philosophy.
Oversee the referral and screening process to ensure the process is implemented consistently, on a timely basis, and is person-centered.
Design, implement, and monitor systems for documenting individualized service plans as required by licensing/certification standard.
Assure that individualized service plans are implemented, reviewed, revised as necessary and reported on as required by licenser/certification standard.
Support the professional growth and development of staff through effective performance management including frequent communication, performance feedback, training, and development. Responsible for interviewing, hiring, planning and assigning work.
Assure that all staff are professionally trained and receive ongoing performance evaluation and development opportunities.
Ensure that program occupancy rates, staffing levels, and training are adequate and maintained within budget guidelines.
Develop and maintain programs, policies and procedures keeping up to date with state rules and legislative changes for all types of services.
Identify key need areas for new program and service development in response to community and individual needs.
Responsible for the development of new services and programs to enhance the organization’s ability to meet the needs of people receiving services.
Support agency-wide process improvement efforts by providing analysis of current systems and helping teams develop and implement more efficient and effective systems.
Oversee the investigation of the internal and external reporting of possible neglect or abuse of vulnerable adults.
Develop and maintain relationships with county supervisors, case managers, community partners, and other stakeholders.
Other duties as assigned by the Executive Director.

For this position, you will need:

A Minimum of three years of supervisory level experience in a program that provides care or education to vulnerable adults or children AND

1. Bachelor’s degree in a behavioral science or related field and one year of work experience providing care or education to vulnerable adults or children or
2. Four years of work experience providing care or education to vulnerable adults or children or
3. Associate’s degree in a behavioral science or related field and two years of work experience providing care or education to vulnerable adults or children
OR

A Bachelor’s degree with at least 5 years of management or administrator experience at an organization providing disability services, private or public sector health and/or human services or other related discipline.

Must be able to pass a post-offer background check and Motor Vehicle Report check.

About RSI:
RSI has been working in communities in Minnesota since 1978 in home and community-based settings for people living with disabilities and mental illness, providing a range of services catered for individuals of all ages, identities, and abilities. We believe that all people, regardless of their disability, can live successfully in a community-based setting given the proper supports.

How to Apply:
You can apply online by visiting our employment website at www.rsi.jobs. You may also fill out a paper application at any of our office locations. Interviews are conducted over the phone, video chat, or in person.

If you require reasonable accommodation in completing an application, interviewing, or participating in the employee selection process, please direct your inquiries to our HR Department at (218) 740-7603 or info@residentialservices.org.

Learn more about RSI by visiting our website and liking us on Facebook.

Salary: $75,000-$85,000 yearly

RSI is a 2022, 2023, & 2024 Star Tribune Top Workplace in Minnesota!

RSI is an equal opportunity employer. Applicants will receive consideration for employment regardless of race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, disability, age, marital status, familial status, membership or activity in a local human rights commission, or status with regard to public assistance.

Enhancing the lives of people with disabilities by providing innovative services that promote inclusion and self-determination.

Keywords: Program Director, Senior Director, Program Manager, Health and Community Based Services, foster care, manager,

Department: Program Services
This is a management position
This is a full time position

Visit Careers at Residential Services, Inc.

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