*The hotel is not able to assist candidates in obtaining work authorization documents*
The Setai.
Arrive at a place that embraces you in its serenity. That whispers with an unmistakable imprint of grace and timelessness. That is a melding of inspiration and location.
The Setai offers a refreshing balance between the sizzling South Beach scene and a serene tropical hideaway. The luxurious oceanfront environment combines the Asian traditions of simplicity and elegance with the Art Deco history of South Beach to create an intimate, private world coveted by discerning travelers.
A melding of inspiration and setting, The Setai embraces in its serenity while connecting guests with what has always been the area's greatest attraction: the beach, the sun, the culture, and the nightlife.
The ideal candidate for this position must have excellent communication and organizational skills. Must be able to work in a fast-paced environment but still demonstrate graceful movement on the restaurant floor. Successful candidates must be able to demonstrate the ability of providing proactive service and anticipating guest need. Prior experience in a fine dining establishment is highly desired.
The Setai recognizes that employee benefits are an important component of your total compensation. We are pleased to offer a competitive benefit package for all full-time employees including many programs unique to our hotel.
The above is an example of the benefits offered at The Setai. Not all benefits are guaranteed and benefits are subject to change. A full listing of benefits will be provided upon hire as outlined in our employee handbook.
ESSENTIAL JOB FUNCTIONS:
  • Exemplifies commitment to The Setai’s mission of Total Guest Satisfaction
  • Consistently offers professional, friendly and warm hospitality to all guests
  • Explains the menu in detail including any changes or specialties of the day
  • Makes food and beverage recommendations when requested based on detailed knowledge of the food menu, dessert menu, tea and coffee offerings, and wine list
  • Ability to answer guests’ questions concerning ingredients, preparation methods, etc., especially as pertains to food allergies
  • Takes orders, places orders with the kitchen, follows up on order progress
  • Ensures that tables are completely and properly set before each course is served
  • Clears, cleans and resets tables
  • Takes inventory of chinaware, glassware and flatware before and after each shift
  • Continually communicates needed information to runners and other restaurant staff
  • Checks side stations to ensure they are prepared before each shift
  • Verifies the check before presenting it to the guest(s), collects the proper payment
  • Attends daily briefings, meetings and training as required
  • Reports to work at the scheduled time, neatly groomed and in the correct uniform

MINIMUM EDUCATION AND WORK EXPERIENCE: High School diploma or equivalent preferred; AND a minimum of five years of experience as a server in a fine dining restaurant; OR equivalent combination of education and experience.  

ESSENTIAL WORK SKILLS/KNOWLEDGE:
  • Excellent customer service skills and demeanor
  • Excellent communication skills, including fluency in spoken English
  • Strong knowledge of food and beverage
  • Strong knowledge of fine dining room etiquette
  • Ability to focus on details
  • Ability to handle a fast-paced environment
  • Ability to work in a team environment

What we offer:

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short Term Disability Insurance
Retirement plan - 401(k) program
Generous Paid Time Off Program
Bereavement Pay
Jury Duty Pay
Food & Beverage Discounts
Spa Discounts
Employee Referral Program
Tuition Reimbursement
Duty Meals
Uniforms & Maintenance of Uniforms
**Parking privileges are not offered with this position
EOE/ DFWP
 

Department: F&B
This is a non-management position
This is a full time position

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