The Setai- Food and Beverage Captain (Miami Beach)

The Setai.

Arrive at a place that embraces you in its serenity. That whispers with an unmistakable imprint of grace and timelessness.That is a melding of inspiration and location.

The Setai offers a refreshing balance between the sizzling South Beach scene and a serene tropical hideaway. The luxurious oceanfront environment combines the Asian traditions of simplicity and elegance with the Art Deco history of South Beach to create an intimate, private world coveted by discerning travelers.

A melding of inspiration and setting, The Setai embraces in its serenity while connecting guests with what has always been the area's greatest attraction: the beach, the sun, the culture, and the nightlife.

ESSENTIAL JOB FUNCTIONS:

Exemplifies commitment to The Setai’s mission of Total Guest Satisfaction
Maintains positive guest relations at all times; anticipates guests’ needs, responds promptly, and works in conjunction with all assigned staff to deliver consistent and sought after fine dining experiences that meet the style of The Setai
Ensures that the Food and Beverage operation (Pool Bar and Restaurant, as well as the Pool Deck) meet hotel operating standards
Acts as an information center for all guests’ inquiries and requests regarding the poolside services and other hotel services
Communicates with guests and makes recommendations for menu and beverage selection
Develops new and maintains repeat business through effective guest relations
Recognizes guests and addresses them by name whenever possible
Ensures every detail regarding guests’ requests is met
Coordinates seating of guests at the Pool Bar and Restaurant, as well as the Pool Deck
Remains up to date with local and international restaurant trends
Regularly ensure all employees are well groomed and in the correct uniform
Makes sure the pool furniture and cushions are clean and in top condition
Ensures the pool areas are never left unattended.
Documents any safety hazards/violations
Works closely with other departments ensuring communication flows effectively

MINIMUM EDUCATION AND WORK EXPERIENCE:
Must have a Bachelor's degree in Hospitality Management or related field, AND a minimum of three (3) years experience in a Food & Beverage position in a luxury hotel environment; OR an equivalent combination of education and experience.

The Setai recognizes that employee benefits are an important component of your total compensation. We are pleased to offer a competitive benefits package for all full-time employees including many programs unique to our hotel. What we offer:

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Short and Long Term Disability Insurance
Retirement plan - 401(k) program
Generous Paid Time Off Program
Bereavement Pay
Jury Duty Pay
Food & Beverage Discounts
Spa Discounts
Employee Referral Program
Duty Meals
Uniforms & Maintenance of Uniforms
Entertainment and Shopping Discounts
Parking

EOE/ DFWP

The above is an example of the benefits offered at The Setai. Not all benefits are guaranteed and benefits are subject to change. A full listing of benefits will be provided upon hire as outlined in our employee handbook.

Department: F&B
This is a non-management position
This is a full time position

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* How did you hear about this position? * Salary desired * Have you ever worked for us before? * How many years have you worked in Hospitality? * What luxury hotels or restaurants have you worked for, in what position and for how long? * Please list any restaurants that you have successfully managed. * Were any restaurants you managed rated by Michelin or Forbes Five Star?