Organizational Summary:
Envision a future where health disparities do not exist, where HIV transmission is extremely rare, and where people living with HIV have access to the medications and social support they need to live healthy, long lives. San Francisco AIDS Foundation has worked to create such a future since 1982 through education, advocacy and direct prevention, substance use health and supportive services. More than 25,000 people every year access free HIV testing and STI screening, harm reduction and syringe access and disposal, community engagement, and health navigation services. We need passionate agents of social change, vanguards of public health, and creative problem-solvers to join our fight.

Position Overview:
Syringe Access Services, a program of San Francisco AIDS Foundation, is the largest syringe access program in the State of California serving over 13,500 participants per year. The HCV Wellness Coordinator works under the supervision of the SAS/6th Street HRC Program Director and under the direction of the Lead HCV Wellness Program Coordinator who provides guidance, instruction, direction and leadership in the development of work plans and delegates and assigns tasks to reach the HCV Linkage Program goals. The HCV Coordinator is responsible for outreach and engagement with people who inject drugs (PWID) and engaging HCV+ PWIDs in Syringe Access Services’ Hepatitis C Wellness Program. Engagement includes: life stabilization/HCV treatment readiness coaching and enrollment; linkage to primary care, including a medical evaluation; support initiating and adhering to hepatitis C treatment. The Coordinator also provides harm reduction group and individual level interventions, overdose and HCV prevention education and programming. Responsible for client level data collection and documentation, developing collaborative relationships with health and social service providers to facilitate effective linkage, and data entry and reporting.

Essential Duties and Responsibilities:
Include the following. Other duties may be assigned.
  1. PWID Outreach and Engagement: Engage and link clients to HCV antibody testing and confirmatory testing; recruit PWIDs to participate in SAS’s HCV Linkage and Wellness Program through relationship building, recruitment and retention activities; and develop outreach plans, outreach materials, and educational and resource flyers.
  2. HCV Prevention Education and Health Education: Provide health education & referral to PWIDs at SAS HCV testing sites and through individual and group risk reduction sessions to prevent HCV transmission and prevent reinfection. Responsibilities include staging and breaking down/cleaning the 6th Street Harm Reduction Center & other sites, building ongoing relationships with people who inject drugs, providing on site referral and linkage to substance use, health and social services. Provide health coaching focused on self-care, health improvement activities, disease prevention, etc. Provide individual and group motivational interviewing sessions. Develop and facilitate workshops and health improvement, education, and skills building groups. Provide DOPE Project overdose prevention and response trainings, recruit participant volunteers for low threshold volunteer opportunities, and act as an ambassador for SFAF’s harm reduction programming in the 6th street harm reduction center and the community.  Train, supervise, and retain volunteers. The 6th Street Harm Reduction Center welcomes diverse groups of people who are active substance users, homeless and/or marginally housed, have untreated mental health concerns, histories that often include trauma, incarceration and violence. SAS staff provides de-escalation, conflict resolution, and crisis interventions. Document and enter site data, referral data, volunteer data, DOPE Project data, HCV data, partner services, and community clean-up data.
  3. Wellness Coaching and Treatment Preparation and Readiness Counseling:  PWID may face significant barriers to successfully engaging in medical care and adhering to HCV medications.  Wellness/Treatment readiness coaching will include strategizing around substance use management, nutrition, acquiring identification, Medi-cal, creating or strengthening routines and social connections, overdose prevention, linking clients to mental health counseling, and primary care.
  4. Outreach and Educational Material Development:  Creates educational and resource material for both volunteers and program clients specific to the HCV prevention and care needs of the target population.
  5. HCV Healthcare Navigation: Assist PWIDs in navigating the medical system to link (or reconnect) with primary care, complete a medical evaluation, initiate hepatitis C treatment including making medical appointments, assisting with enrollment in primary care, medical care accompaniment, providing transportation assistance to and from medical care visits, and assisting PWIDs in navigating their doctor-patient relationship and communication.
  6. Harm Reduction Substance Use Counseling: Responsible for providing substance use and harm reduction counseling through motivational interviewing in groups and individual sessions. Assist PWIDs in contemplating change, making goals, and plans to meet them. 
  7. HCV Medication Adherence Support: Assist PWIDs with storing and adhering to prescribed HCV treatment medications and host adherence supporting groups and peer support building groups.
  8. Data Collection and Documentation: Document and enter data on outreach, individual sessions, group interventions, medical visits, medication adherence and incentives.
  9. All SAS Team Member schedules may include providing shift coverage for direct services and logistics/inventory activities to cover vacations, sick days, and special events.
Knowledge, Skills, and Abilities:
Knowledge of substance use and health concerns of injection drug users in an urban setting. Knowledge of health and social services and referrals throughout the city of San Francisco. Awareness and sensitivity to diverse and marginalized populations. Ability to speak candidly and knowledgeably about drug use and sexual risk. Ability to implement de-escalation techniques, follow safely protocols, and use sound judgment in making independent decisions.  Ability to work in a fast-paced and sometimes chaotic environment with people who can be high, low or crashing and/ or who have substantial mental health and/or physical health challenges. Valid CA Drivers license and good driving record strongly preferred.

Education and Experience:
Three years’ experience working with drug users, highly marginalized, or homeless populations required. Associates Degree preferred, experience using motivational interviewing and strong understanding of harm reduction practices and principles, proven ability to make independent and sound decisions based on good judgment. Proof of valid California driver’s license with excellent driving record and driver’s insurance required. Understanding of HIV/HCV disease prevention and treatment. Passion and dedication to the mission of ending Hep C in San Francisco.  
Fluency in English and Spanish required.
Physical Requirements and Work Environments:
Skill in operating office equipment such as a personal computer, copy machine and telephone system. Ability to perform routine bending, stooping, twisting, and reaching. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Ability to lift a minimum of 50 pounds. The position requires work during evenings, weekends and holidays.

Work Environment:
Market: This position is primarily located at 1035 Market Street; San Francisco, however may require traveling to other office locations or off-site meetings as required by the job.
The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.

Equal Employment Opportunity Statement:
The San Francisco AIDS Foundation is an Equal Opportunity employer. We actively seek applications from people living with HIV/AIDS, persons with disabilities, women, LGBT people, and people of color.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Application Process:
Please visit our careers page at:

Department: Syringe Access Services
This is a full time position

Visit Careers at San Francisco AIDS Foundation

Personal Information


Other Information