Organizational Summary:
Envision a future where health disparities do not exist, where HIV transmission is extremely rare, and where people living with HIV have access to the medications and social support they need to live healthy, long lives. San Francisco AIDS Foundation has worked to create such a future since 1982 through education, advocacy and direct prevention, substance use health and supportive services. More than 25,000 people every year access free HIV testing and STI screening, harm reduction and syringe access and disposal, community engagement, and health navigation services. We need passionate agents of social change, vanguards of public health, and creative problem-solvers to join our fight.

Position Overview:
Positive Force helps people living with HIV live healthy and meaningful lives by offering individualized support, treatment adherence counseling, and social and educational opportunities. The Treatment Advocacy Coordinator provides case management to clients living with HIV; works with the Manager of HIV+ Services to recruit and engage clients; and coordinates events under the supervision of the Manager of HIV+ Services. Positive Force is a peer-based program by and for people living with HIV that helps individuals meet self-determined health goals with the goal of achieving and/or maintaining viral suppression.

Essential Duties and Responsibilities:
  1. Case Management: Provide case management to clients living with HIV who are experiencing issues with treatment adherence, engagement in care, and disclosure issues/concerns. Provide referrals and support in areas such as primary care, legal issues, social support, and mental/substance health. Includes ongoing follow up. Link participants in need of assistance accessing and maintaining benefits. Support may be provided in-person, via phone, or virtually, depending on the needs of the client. Accompany participants to doctor’s appointments or meetings with family members and/or friends when necessary.
  2. Adherence Support & Planning: Develop and maintain individualized adherence plans for participants.
  3. Outreach & Engagement: Participate in groups and events across SFAF sites. Collaborate with agencies, case managers and medical providers to achieve common goals in line with our mission through meetings, trainings and other events. Identify, recruit, and retain clients living with HIV who struggle with adherence into the program by working with private physicians, agencies, clinics, various venues (bars, gyms, clubs), and online dating and “hookup” sites and apps, among other strategic locations.
  4. Group Facilitation: Lead groups on health and other personal growth topics related to, but not limited to, HIV/AIDS and other issues related to wellness and adherence. Support the Manager in conducting PLUS (Positive Living for Us) Seminars for newly diagnosed individuals, including intakes and follow-ups.
  5. Coordination of Events: Coordinate educational and support meetings and social events for program participants. Support peer volunteers.
  6. Program Assistance: Assist the Manager of HIV+ Services with educational treatment adherence forums. Work with Manager to develop measurable process and outcome objectives for secondary prevention activities and interventions.
  7. Documentation:  Maintain electronic health records and service notes according to departmental standards. 
  8. Quality Improvement: Participate in efforts to evaluate programming for continued quality improvement, achievement of contractual requirements, and compliance with regulatory and contractual requirements. 
  9. Referrals and Resources: Develop strong referral relationships with internal SFAF programs and staff at partner service providers.

Knowledge, Skills, and Abilities:
  • Excellent oral and written communication skills required.
  • Outgoing personality with proven ability to speak comfortably in front of large groups.
  • Ability to discuss sex and sexuality comfortably.
  • Able to act on initiative, identify opportunities and be proactive in putting forward ideas & solutions.
  • Ability to prioritize and work under short deadlines.
  • Willingness to work in a team-based, multi-collaborative environment.
  • Deep knowledge and comfort with HIV positive issues and the SF LGBT community and concerns.
  • Knowledge of San Francisco’s HIV continuum of care system for HIV-positive individuals.
  • Proficiency in Microsoft Word, Excel and Access Database.


Physical Requirements and Work Environments:
Skill in operating office equipment such as a personal computer, copy machine and telephone system. Ability to perform routine bending, stooping, twisting, and reaching. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Strut: This position is primarily located at 470 Castro St; San Francisco, however may require traveling to other office locations or off-site meetings as required by the job. Position requires some evening hours and some weekend shifts for special events and outreach.

Education and Experience:
  • Bachelor’s degree or associates degree in health required.
  • Two years of experience in relevant work required.
  • Bilingual English with Spanish, Portuguese, Cantonese and/or ASL preferred.
  • Experience working with diverse populations, including Gay, Bisexual, Queer men and other MSM, trans/GNC individuals, people who use substances, low-income individuals, African American and Latinx MSM, and people with mental health concerns.
  • HIV test counselor experience and/or other peer-based support training preferred.

This position will have access to protected health information (PHI) and may only access, use or disclose the minimum information necessary to perform their designated role on behalf of San Francisco AIDS Foundation, regardless of the extent of access provided. 

The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified.

Equal Employment Opportunity Statement:
The San Francisco AIDS Foundation is an Equal Opportunity employer. We actively seek applications from people living with HIV/AIDS, persons with disabilities, women, LGBT individuals and people of color.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Application Process:
Please visit our careers page at:



Department: Health Navigation
This is a non-management position
This is a full time position

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