BF Peer Counselor (Bilingual - Spanish/English) (Part-Time)


ABSTRACT OF THE POSITION:

Under the supervision of the WIC Breastfeeding Coordinator, the Breastfeeding Peer Counselor performs in accordance with established guidelines. A WIC Peer Counselor is a paraprofessional support person who gives basic breastfeeding information and encouragement to WIC pregnant and breastfeeding mothers.

RESPONSIBILITIES/DUTIES (including but not limited to):

  • Provides basic breastfeeding information and support to new mothers, including benefits of breastfeeding, overcoming common barriers and getting a good start with breastfeeding. 
  • Helps WIC mothers prevent and handle common breastfeeding concerns
  • Counsels WIC pregnant and breastfeeding mothers by Smartphone, office telephone, and in-person at the WIC clinics as needed
  • Makes routine periodic contacts with all WIC mothers assigned to the position’s caseload
  • Keeps and maintains accurate records of all contacts made with assigned WIC mothers including data entry functions as necessary to keep files up-to-date
  • Refers mothers needing additional support to WIC Nutritionist, WIC IBCLC (International Board-Certified Lactation Counselor), WIC Breastfeed Coordinator, Lactation Consultant, mother’s physician or nurse, public health programs in the Las Vegas community or social services agencies according to agency established protocols
  • Respects and maintains each WIC mother by keeping her information strictly confidential
  • Obtains breastfeeding peer counselor certification (Loving Support State Certification) within 3 months of hire date and maintain for duration of employment
  • Attends mandatory state training (4) times per year for ongoing education
  • Attends and assists WIC prenatal classes and breastfeeding support groups
  • Attends meetings and breastfeeding conferences/workshops as necessary
  • May assist WIC staff in promoting breastfeeding peer counseling through special projects
  • Travels to other SCF WIC sites as needed
  • Occasional travel by car, bus, airplane or train may be required as associated with attendance at conferences, meeting and other duties
  • Other duties as assigned by Program Coordinator, Clinic Supervisor, Clinic Coordinator, Program Manager or Administration
  • Works within the policies and procedures of the WIC program and follows scope of practice from Loving Support guidelines.

PHYSICAL REQUIREMENTS & WORKING CONDITIONS:
 
  • Must be able to work for long periods of time while maintaining concentrated attention to detail.
  • Must be able to sit a table or desk for long periods of time with occasional standing, stooping walking, squatting or reaching.
  • Must be able to lift, carry, push, pull or otherwise move objects weighing up to 50 pounds with or without material handling equipment
  • Must have manual dexterity to use office equipment including but not limited to a copier, computer key board, or phone key pad
  • Must have the ability to hear and speak face to face, over telephone or in virtual meetings
  • Must be available for new mothers experiencing breastfeeding issues outside standard office hours
  • Be available to work 14-29 hours per week
  • Must have access to reliable transportation

QUALIFICATIONS:
  • Education & Work Experience
    • High school graduate or equivalent is required
    • Must have experience breastfeeding at least (1) baby for (6) months consecutively is required
    • Must be enthusiastic about breastfeeding and wants to help families enjoy a positive experience
  • Skills & Abilities
    • Must be Spanish/English Bilingual
    • Be available to work 14-29 hours per week
    • Must have access to reliable transportation
    • Must be able to communicate clearly and using correct grammar both verbally and in writing using English
    • Must understand and use the basic functions of computer (Turning on/off, accessing programs, internet searches, saving/closing of files)
    • Must have basic knowledge of Microsoft Office (Word, Excel, Outlook) programs and other software programs as needed
    • Must demonstrate intermediate Smartphone experience (attaching videos, files, texting, emailing, internet searches etc.) is required
    • Must have the ability to answer telephones and greet the public in a friendly and courteous manner.
    • Must demonstrate basic clerical experience (note taking, faxing, copying, typing, filing, etc.) is required
    • Must demonstrate ability to work in a team environment and work independently with limited direction from supervisors
    • Must listen intently and ask questions to ensure full understanding
    • Must be available to work a flexible schedule in order to fulfil job functions and program responsibilities
    • Must interact sensitively, non-judgmentally, effectively and professionally with persons from diverse cultural, economic, racial, ethnic and professional backgrounds, and persons of all ages and lifestyle preferences programs.
    • Must maintain a positive, open, and objective attitude towards others (clients, co-workers or managers)
    • Must be able to coordinate multiple tasks efficiently and display a strong attention to detail
    • Must be organized, display strong time management abilities and have attention to detail to effectively meet clinic needs
    • Must demonstrate ability to work in a team environment and work independently with limited direction from supervisors
    • Properly utilize knowledge of policies and procedures mandated by the WIC State Program is required
    • Ability to speak in a clear and understandable manner and write legibly using the English language is a requirement.
    • Must submit negative TB results (One-Step Skin Test or Chest X-Ray) prior to hire date and duration of employment
    • Must pass pre-employment drug/alcohol testing.
  • Preferred
    • Bilingual (English-Spanish) speaking and writing skills preferred.
    • 6 months general clerical experience (filing, faxing, copying, etc.) is encouraged

Department: Clinic-based
This is a non-management position
This is a part time position

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