IT Support Specialist I (Beaverton, OR)
We're looking for an enthusiastic and highly skilled IT Support Specialist that provides support to SSMO Ministries Corporation and Affiliates.
Benefits include medical (which covers chiropractors, naturopaths, massage therapists, and acupuncturists), dental, vision, life, and disability insurance, an employee assistance program, and a retirement plan in which the employer contributes a percentage of the employee's earnings whether the employee contributes or not.
As a member of the Information Technology Department, the IT Support Specialist I will assist the department with a variety of technology support needs. These include responding to campus support requests via the help ticket system and working on assigned projects. Projects and requests will involve computer setup and configuration, hardware & software trouble shooting, following inventory procedures, some end user training, assisting with server maintenance and updates, and communication with vendors for product research and support.
What will you need?
Benefits include medical (which covers chiropractors, naturopaths, massage therapists, and acupuncturists), dental, vision, life, and disability insurance, an employee assistance program, and a retirement plan in which the employer contributes a percentage of the employee's earnings whether the employee contributes or not.
As a member of the Information Technology Department, the IT Support Specialist I will assist the department with a variety of technology support needs. These include responding to campus support requests via the help ticket system and working on assigned projects. Projects and requests will involve computer setup and configuration, hardware & software trouble shooting, following inventory procedures, some end user training, assisting with server maintenance and updates, and communication with vendors for product research and support.
What will you need?
- Excellent customer service and interpersonal skills.
- Excellent written and verbal communication skills.
- Problem-solving skills.
- Working Knowledge of :
- Windows OS
- Mac OS
- Google Workspace
- Jamf Pro
- MS Office
- Organizational skills and attention to detail.
- Ability to work independently and efficiently, manage multiple projects and deadlines.
- Ability to maintain confidentiality of sensitive material.
- Ability to lift 50 lb. boxes and workstation components (CPU, monitors, etc.)
This is a non-management position
This is a full time position