Our Company & Our Property

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 19 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection.  Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

About Stanly Ranch, Auberge Resorts Collection

A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalize those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty.

Role Summary

Join our team as Director, Spa & Wellness and become one of the authors of our story.  The Director of Spa and Wellness reports directly to the Director of Operations, Rooms, Residences and Spa, and is responsible for overseeing the quality and consistency of all Spa operations.  This role will develop exceptional guest experiences in the Spa, for local and in-house guests, members, and residents.

Core Responsibilities
The key responsibilities for this position are:
  • Define business strategy for the Spa together with the General Manager, and then lead the implementation of that strategy, working closely with colleagues in Sales & Marketing.
  • Provide overall spa leadership, establishing and maintaining an effective control environment, both financial and operational. 
  • Ensure the highest quality of spa products and treatments.
  • Lead the continuous improvement of Spa policies and operating practices.
  • Oversee the ongoing development and positioning of the Spa offerings in terms of overall concept definition, philosophy, treatment & menu offerings.
  • Review and refresh our spa product offering in line with current customer and industry global trends –anticipating future trends in the local market.
  • Manage a successful spa retail operation, maximizing sales via Spa product availability.
  • Conceptualize and implement annual Wellness initiatives, with a focus on local partnerships, recognized experts, and wellness retreats.
  • Work closely with sales & marketing to ensure cross-selling and marketing of Spa with group and transient guests.
  • Oversee the annual operating budget including capital expenditures, to achieve or exceed budget expectations.
  • Monitor external contracts and services provided by suppliers; maintain strong partnerships with vendors to ensure effective operations and that services provide the best quality and value.
  • Oversee key talent & culture processes including:
    • Recruitment and selection
    • Performance management
    • Daily rallies and on-going development of Spa & Wellness team
  • Actively participate in achievement of overall hotel goals, as an active member of the management team; create strong relationships with all departments, participate in management meetings, daily rallies, communicating key activities of the Spa.
  • Process and direct social Spa memberships, handle managing all aspects of membership sales from initial inquiry, to client meetings, conducting tours, and client correspondence; ensure timely follow-up with potential, current members, and group leads.
  • Ensure achievement of annual Membership budget goal.

Required Qualifications
 
  • Five years’ operating experience in a hotel Spa department
  • Must be familiar with the operations and priorities of all other hotel operating departments
  • Experience in state and federal health and safety compliance
  • Experience with administrative tasks, including reporting, budgeting, project management
  • Excellent verbal and written English communication skills
  • Ability to work a flexible schedule, including weekends and holidays, according to department needs

Preferred Qualifications
 
  • Bachelor's Degree
  • Spanish language competency
  • Spa Management certification

What Else?

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. 

The successful candidate will have strong experience in Spa and Wellness, bring a passion and creativity to development of a new Spa in Napa Valley, and maintain a keen eye for detail in delivering exceptional luxury Spa & Wellness experiences for our guests, members, and residents.

If you feel that our approach is aligned with your own passions and beliefs, we look forward to your application to speaking with you about becoming part of our family.

Stanly Ranch is an Equal Opportunity Employer, M/F/D/V. Stanly Ranch provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Stanly Ranch complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

 

This is a management position
This is a full time position

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