Our Company & Our Property 

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 19 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.

 

About Stanly Ranch, Auberge Resorts Collection

A private Napa Ranch cultivating the future of wellbeing. Stanly Ranch - a land that was established with legacy in mind and furthers its progression now with enlightened 21st century ideals. A vanguard in the movement toward holistic wellbeing, Stanly Ranch empowers an immersive agricultural experience intended to not only revitalise those lucky enough to visit, but to leave them transformed. Guests, owners, and locals alike will be captivated by an active and engaged private ranch lifestyle uniquely curated to nourish the mind, body, and soul through a rare connection to the land and its bounty.

 

Role Summary

Join our team as Asst. General Manager of Bear and become one of the authors of our story. The Assistant General Manager of Bear Restaurant is mainly responsible for shaping the success of each team member and thus the success of the experience provided to our guests. They are efficient, thoughtful and clear communicators who bridge the gap between guests, kitchen and restaurant team members, chefs and hotel operations.    

 

The Asst. General Manager is responsible for overseeing the daily operations at Bear. Among their responsibilities include managing budgets and employee schedules, delegating tasks to staff, developing, implementing marketing strategies, training, and ensuring a memorable and luxurious experience for all guests of the at Stanly Ranch.

 

Core Responsibilities

The key responsibilities for this position are:

  • Maintain floor presence during open hours of service

  • Support and develop the culture of learning through collaboration with chefs for team member trips to vendors & tastings. 

  • Effectively open and close physical operation.

  • Ensure excellent maintenance and cleanliness of the dining room at all times.

  • Organize and complete the administrative set up and break down of service (including but not limited to floor plans, menus, line up, employee reports, payroll adjustments, etc.).

  • Maintain effective & timely communication to all FOH/BOH and team members.

  • Maintain a positive working relationship with kitchen leaders and line team members.

  • Continuously provide support to all service team members and actively participate in the cycle of service as needed.

  • Cultivate Regulars and continue to find ways to strengthen the restaurant. 

  • Provide support to host/reservation team members and assist the front door and phone teams as needed.

  • Participate and assist, when necessary, in wine training/tastings conducted by sommeliers.

  • Work with beverage management to conduct, reconcile and submit month-end beverage inventory.

  • Complete all assigned administrative requirements accurately and on time.

  • Remain current and compliant with the correct ARC/HR practices and policies

  • Ensure payroll processes are completed accurately, on time and according to business/accounting procedures.

  • Ensure Health Department compliance as it pertains to the operation.

  • Ensure appropriate physical inventory is available to team members/guests at all times.

  • Ensure that OSE  products are of a high quality and appropriate aesthetic.

  • Meet or exceed the budget for COG’s through effective purchasing and product maintenance.

  • Ensure all team members are properly acquainted with appropriate CGS as it pertains to the cycle of service.

  • In conjunction with restaurant management, hire and train team members according to restaurant standards for hospitality and excellence, manage scheduling of team members when needed.

  • Provide continuous training and leadership to develop and grow the team.

  • Hold team members accountable to all standards and practices, evaluating and/or following disciplinary procedures when necessary.

 

Required Qualifications

  • Minimum of 4 years’ dining room experience in hospitality & upscale dining, with excellent food, wine & beverage knowledge

  • Eye for detail and table maintenance

  • Demonstration of the ability to multitask

  • A passion for details, strong communication skills, and an entrepreneurial spirit

  • Ability to remain calm and prioritise in stressful situations

  • Ability to captivate, lead, and manage team members from line-ups through service

  • Knowledge of reservations system software, avero, POS systems

  • Initiative & follow through

  • Excellent verbal & written communication

  • Manager ServeSafe

  • Understanding of Google Suite

  • Must be able to work nights, weekends, and holidays. 

  • Demonstrated experience collaborating and communicating across teams

 

Preferred Qualifications

  • Hotel or Resort experience

  • Bachelor’s Degree or Certification in Hospitality-related field or equivalent experience

 

What Else?

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.  

 

The successful candidate will have a passion for fostering a positive team environment. 

 

If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

 

Stanly Ranch is an Equal Opportunity Employer, M/F/D/V. Stanly Ranch provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Stanly Ranch complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

This is a management position
This is a full time position

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