POSITION TITLE: SPA MASSAGE THERAPIST
LOCATION: THE LODGE AT BLUE SKY, THE EDGE SPA-- WANSHIP, UT

DEPARTMENT: SPA
REPORTS TO: Spa Manager, Spa Assistant Manager      

ABOUT THE LODGE AT BLUE SKY: The Lodge at Blue Sky sits on thousands of acres of some of the world’s most breathtakingly beautiful natural lands, just a few short minutes from Park City, and its unique philosophy fosters, in equal measure, unmatched luxury and uninhibited adventure. 
 

The Lodge at Blue Sky is pleased to invite qualified and passionate candidates to join our Family in growing strong roots in our local and global community, being responsible stewards of the land we love, experiencing meaningful adventures, and nurturing our connections with people and other living creatures, every single day. The Lodge at Blue Sky believes that our mission to provide luxury with wild abandon to our guests can only be fulfilled by nurturing, valuing, and empowering our employees to be their best selves, and giving our best in return. Our employee culture sets itself apart from other luxury hotels in our genuine appreciation of and respect for our team members, and we are dedicated to providing the best employee experience possible for our team by pairing people with positions that both challenge and enrich them, as well as offering competitive wages and comprehensive benefits.


POSITION SUMMARY: Massage Therapist performs all massages and  body treatments according to established protocols ensuring all guests experience pure peace and relaxation. Massage Therapist supports and promotes the image, service and standards of The Edge Spa. 

ESSENTIAL JOB FUNCTIONS:

  • Attend all resort meetings as scheduled.

  • Follow-up with  Spa Manager/ Spa Assistant Manager or Lead Therapist on all comments, concerns and suggestions made by team members or resort guests.

  • Explain and promote all spa and resort facilities, services and activities.

  • Contact the spa the evening before a scheduled workday to confirm hours scheduled, maintain contact throughout scheduled workday with spa front desk team to communicate additions, deletions, and changes in schedule.

  • Guide and escort guests to the appropriate area in the spa.

  • Provide all massages and spa treatments as outlined in The Edge Spa treatment protocol manual.

  • Keep work area clean and neat at all times. Follow sanitation procedures.

  • Arrive on time for a scheduled shift. Return punctually from breaks and meal periods. Clock out promptly at the end of scheduled shift.

  • Assist other departments within the spa whenever necessary and available.

  • On call for not less than four shifts per week including at least one weekend shift.

  • Attend The Edge Spa associate trainings and meetings as scheduled.

  • Available to work holidays, weekends and evenings as needed.

  • Maintain helpful, cooperative relations with co-workers.

  • Adhere to The Lodge at Blue Sky associate handbook guidelines.

  • Assist in establishing and maintaining standard of excellence in professional image and services.

  • Use of products within guidelines set in policy/procedure manual.

  • Follow treatment procedures set in policy/procedure manual.

  • Proper use of all spa facilities and equipment.

  • Thorough knowledge of menu of services and products.

  • Keep guest and associate areas neat and clean.

Standard Specifications: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.

ESSENTIAL QUALIFICATIONS:

  • A genuine affinity for interacting meaningfully and positively with others.

  • Ability to support the spa operations of the property so as to maximize customer satisfaction, team member performance, and business results.

  • Ability to ensure that visitors to the hotel are delighted by the quality, creativity and variety of our Spa services, and that The Edge Spa is regarded as a strong point of differentiation for the hotel in its local market.

  • Ability to maintain calm during busy periods and treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.

  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.

  • Professional, polished treatments, etiquette, and protocol skills and knowledge. 

Required:

  • Utah State License

  • Knowledge of anatomy and physiology, understanding of the relationship between the structure and function of the human body, understanding of the theory, contraindications and benefits of massage therapy.

  • Ability to provide all spa treatments as outlined in the protocol manual.

  • Ability to work in an environment infused with a variety of scents, such as aromatherapy

  • ABMP insurance

  • Highly passionate

  • Great Attitude

  • Team player

  • Knowledge of local culture and activities

ESSENTIAL SKILLS:

  • Ability to make guests as physically and emotionally comfortable as possible while providing services.

  • Ability to drape guest, exposing only the body part being worked on.

  • Ability to learn, remember, provide and adhere to all massage and spa treatment protocols as outlined in the manual.

  • Maintain a well-rounded knowledge of the human physiology, being able to identify a wide range of symptoms and disorders.

  • Ability to assist the guest in selecting services to best aid the guest in alleviating problems or attaining their goals while at the spa.

  • Ability to clearly and pleasantly communicate in English, both orally and in writing, using correct spelling and grammar, with guests, co-workers and management to their understanding, both in person and by telephone.

  • Ability to provide legible written communication.

  • Ability to input and access data in a computer.

  • Ability to multitask.

  • Ability to be well organized, maintain concentration, think clearly and follow up.

  • Ability to focus attention on details.

  • Ability to maintain confidentiality of all guests and resort information.

  • Ability to work cohesively with other departments and co-workers as part of a team.

  • Ability to always remain calm, centered and focused despite surroundings or personal circumstances.

Desirable

  • Bilingual:  English and Spanish

Working Conditions: Most tasks are performed indoors. Temperature can reach high levels for comfort, but it is usually moderate.  Noise level is moderate. 

Physical Demands:

  • Frequent or occasional need to perform the following physical activities: reaching, bending, pushing, pulling, twisting, lifting, and climbing.   Have frequent need to perform standing and walking activities related to inspecting property.

  • Constant need to perform the following physical activities: grasping, turning, finger dexterity.

  • Occasional need to stand for long periods of time.       

  • Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.

  • Vision requirements: constant need to view small print.  Frequent need to see small details and things clearly beyond arms’ reach.

  • Hearing requirements: constant need to speak on the telephone and/or two-way radio, respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.

NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.  All duties and requirements are essential job functions.

This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

 


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Auberge Resorts Collection provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Auberge Resorts Collection complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: Spa Therapist
This is a non-management position
This is a part time position

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