DEPARTMENT: Housekeeping

REPORTS TO: Executive Housekeeper


ABOUT THE LODGE AT BLUE SKY: The Lodge at Blue Sky sits on thousands of acres of some of the world’s most breathtakingly beautiful natural lands, just a few short minutes from Park City, and its unique philosophy fosters, in equal measure, unmatched luxury and uninhibited adventure. 


The Lodge at Blue Sky is pleased to invite qualified and passionate candidates to join our Family in growing strong roots in our local and global community, being responsible stewards of the land we love, experiencing meaningful adventures, and nurturing our connections with people and other living creatures, every single day. The Lodge at Blue Sky believes that our mission to provide luxury with wild abandon to our guests can only be fulfilled by nurturing, valuing, and empowering our employees to be their best selves, and giving our best in return. Our employee culture sets itself apart from other luxury hotels in our genuine appreciation of and respect for our team members, and we are dedicated to providing the best employee experience possible for our team by pairing people with positions that both challenge and enrich them, as well as offering competitive wages and comprehensive benefits.


A successful candidate for this position may anticipate an employment start date between May 1st and 6th, 2019.


POSITION SUMMARY: Provide turndown service and clean guest rooms, ensuring the hotel’s established standards of cleanliness.   Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.



  • Use correct cleaning chemicals for designated surfaces, according to OSHA regulations and hotel requirements.

  • Transport turndown cart with cleaning supplies, turndown/guest room amenities and linens to assigned guest room and position securely.

  • Provide turndown service to designated rooms on assignment sheet:

    • Empty trash containers and ashtrays.

    • Remove all dirty terry and replace with clean par to designated layout.

    • Replace soiled bed sheets and make up bed when necessary; turndown bed to hotel standards.

    • Place specified items in designated locations (turndown amenity/cards, door knob menu.)

    • Set radio to designated station and volume.

    • Wash dishes and glasses, set up coffee and coffee maker for morning as per standards.

    • Lower shades.

    • Set lighting and thermostat to designated levels.

    • Notify Room Service of trays/tables/items in room.

    • Rehang/refold clothes.

    • Remove soil, dirt, soap build-up and hair from bathroom mirrors, vanity, sink, toilet, shower walls, bathtub, shower, and floor.

    • Replace facial, toilet tissue and bathroom amenities in correct amount and location.

  • Clean guest rooms as assigned following all departmental procedures and standards as specified in Room Attendant.

  • Update status of rooms cleaned and turned down on assignment sheet.

  • Return and restock closets at end of shift.

  • Ensure security of any assigned guest room keys.

  • Report any damages or maintenance problems to the supervisor.

  • Turn over any lost and found items from guest rooms to the supervisor.

  • Make up cribs and rollaway beds.

  • Help fold linens in laundry.

  • Restock housekeeping attendant’s closets.


Standard Specifications: Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves, other employees or guests.



  • A genuine affinity for interacting meaningfully and positively with guests.

  • Ability to satisfactorily communicate in English with guests, co-workers and management to their understanding.

  • Prior hotel experience.

  • Prior guest relations training.

  • Knowledge of proper chemical handling.  

  • Ability to perform assigned duties with attention to detail, speed, accuracy,follow-through, courtesy, cooperativeness and work with a minimum of    supervision.

  • Professional, polished service, focused on exceeding expectations and attention to detail.



  • Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperation, and work with a minimum of supervision.

  • Ability to be a clear thinker and remain calm under pressure.

  • Ability to maintain sensitivity and discretion with  guest privacy.

  • Ability to work cohesively with other departments and individuals as part of a team.

  • Ability to prioritize and follow up on work assignments.


Working Conditions: Most tasks are performed indoors. Temperature can be extreme but is usually  moderate. Noise level is usually moderate. Frequently works near moving/mechanical parts. The employee will be exposed to cleaning fluids and chemicals necessary to perform duties.


Physical Demands: Frequent or occasional need to perform the following physical activities:

  • Reaching, bending, pushing, pulling, twisting, lifting, and climbing.   Have frequent need to perform standing and walking activities related to inspecting property.  

  • Constant need to perform the following physical activities: grasping, turning, finger dexterity.

  • Occasional need to stand for long periods of time.

  • Lifting/carrying up to 10 lbs. frequently and 25 lbs. occasionally.

  • Vision requirements: constant need to view small print.  Frequent need to see small details and things clearly beyond arms’ reach.

  • Hearing requirements: constant need to speak on telephone and/or two-way radio,

  • Respond to general public and converse with staff. Ability to hear fire alarms and emergency equipment.


NOTE: A review of this description has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.  All duties and requirements are essential job functions.


This job description in no way states or implies that these are the only duties to be performed by the employee occupying this position.  Employees will be required to perform any other job-related duties assigned by their supervisor.


This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.


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Auberge Resorts Collection provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Auberge Resorts Collection complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Department: Housekeeping
This is a non-management position
This is a full time position

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