Mālama I Ke Ola Health Center (Community Clinic of Maui) is a Federally Qualified Health Center (FQHC) and a fully integrated behavioral health, dental, and primary care system. Our nearly 100 professionals and providers serve the people of Maui at three clinics—two locations in Wailuku and one in Lahaina. We have behavioral health providers who partner with the primary care clinicians to assist in a vast number of activities including warm handoffs for acute behavioral health crisis management, substance abuse counseling, tobacco cessation counseling, chronic disease self management counseling, and long-term individual and family therapy. In 2015, we served over 11,000 patients of which 97% are living at or below 200% of the Federal poverty level. Join our growing team of caring, competent, and committed professionals in serving the underserved communities on Maui.

 The Community Health Worker contributes to meeting the comprehensive needs of the patient from social determinants of health to direct medical services. Under the Primary Care Medical Home (PCMH) model, the Community Health Worker works in conjunction with the clinical team in the specific popluations to place services and contribute to patient outreach, education, navigation, social support, medical follow-up needs, and advocacy, to achieve positive outcomes for chronic disease management and risk factor reduction.

REQUIREMENTS
  • Collaborates with adult medicine provider team to provide patient advocacy, to include working with patients, partners, families and caregivers
  • Identifies resources availabe for patients
  • Assists with patient goal setting and self-monitoring
  • Provides culturally and age appropriate education to include instructional materials, with multiple language options, that address chronic disease management
  • Implements and performs outreach services that include contacting assigned patients who have yet to establish care, educating patients about range of services available to them at the HC, and expansion of translation and/or interpretation services available to patient
  • Provides, delivers, and/or manages culturally and age appropriate services such as:
    • Education and communication materials, educational tools, multimodality approaches to care in multiple languages
    • Care management plans
    • Assistance with appointment scheduling
    • Psychosocial support
    • Eligibility referrals
    • Translation and/or interpretation services
    • Coordination of transport
    • Patient Assistance Programs (PAP) to provide financial assistance for accessing alternative care food vouchers for access to healthy foods at the HC’s farmers market.

QUALIFICATIONS
  • High School Diploma or its equivalent.
  • Written and oral fluency in English required. Additional fluency in one of the following languages required: Native Hawaiian, Marshallese, Chuukese, Pompeian, Kosraean, Yapese, Chamorro, and/or Palauan
  • Experience working in the multi-cultural setting unique to Maui
  • Experience working in a community-based setting for at least 1 to 2 years preferred
  • Knowledge of some medical terminology preferred
  • Basic computer skills
  • Ability to initiate and maintain positive working relationships with staff and other organizations
  • Understand the community served - community connectedness
  • Good communication skills, such as listening well, and using language appropriately
  • Ability and willingness to provide emotional support, encouragement and motivation to patients

Mālama I Ke Ola Health Center (Community Clinic of Maui) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We embrace a friendly, warm, and welcoming environment so that we can deliver on our promise to provide quality care to our community. E komo mai.

Equal Employment Opportunity Statement
We are an equal opportunity employer. We do not discriminate on the basis of age, race, sex, religion, color, national origin, ancestry, marital status, disability, sexual orientation, lactation, arrest and court record or any other protected category recognized by state and federal laws.

This is a full time position

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