Mālama I Ke Ola Health Center (Community Clinic of Maui) is a Federally Qualified Health Center (FQHC) and a fully integrated behavioral health, dental, and primary care system. Our nearly 100 professionals and providers serve the people of Maui at three clinics—two locations in Wailuku and one in Lahaina. We have behavioral health providers who partner with the primary care clinicians to assist in a vast number of activities including warm handoffs for acute behavioral health crisis management, substance abuse counseling, tobacco cessation counseling, chronic disease self management counseling, and long-term individual and family therapy. In 2015, we served over 11,000 patients of which 97% are living at or below 200% of the Federal poverty level. Join our growing team of caring, competent, and committed professionals in serving the underserved communities on Maui.

 The Medical Assistant I - Patient Care Technician is a vital member of the clinical team and works with the other providers and staff to deliver patient care in accordance with nationally accepted guidelines, policies and procedures to achieve the health center’s goals and objectives in delivering exceptional care to our patients. This position is primarily for our Wailuku clinic.

This position will perform administrative tasks as well as medical assistance.
  • Room the patient by taking vital signs, doing appropriate assessments, checking medications and patient history, documenting patient complaint.
  • Schedule appointments for follow ups.
  • Verify insurance eligibility and collect co-payments/payments.
  • Schedule referrals for mammograms and specialists.
  • Complete Prior Authorizations to QUEST and insurance companies.
  • Route phone calls and refill requests to the provider via EMR (Electronic Medical Records).
  • Track referrals and diagnostics tests for completion.
  • Does quality control checks as assigned.
  • Stock exam rooms, advises nurse manager of stock needs.
  •  Administrative and computer tasks as assigned.
  • Complete CLIA Waived lab tests and documenting the results in the EMR and recognizing abnormal results.
  • Monitor flow of patients for efficiency and checks to make sure who has checked in for the day.
  • Follow standing orders for protocols such as Diabetes and preventive protocols;
  • Deliver visual acuity testing, hearing tests, diabetes foot exams, EKGs, and assists providers with procedures.
  • Administer immunizations and other injectables.
  • Assist with dressing changes.

Required education:
  • Associate

Required experience:
  • Medical Assisting: 1 year
  • Verifying insurance and collecting payments.: 1 year

Required license or certification:
  • Medical Assistant

The ideal candidates will have Medical Assistant or Nurse Aide education from a recognized program and the ability to administer injections and medication administration per doctor’s orders. At least one year’s experience as a Medical Assistant or Nurse’s Aide is preferred. Excellent interpersonal and clinical skills required.

Mālama I Ke Ola Health Center (Community Clinic of Maui) is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We embrace a friendly, warm, and welcoming environment so that we can deliver on our promise to provide quality care to our community. E komo mai.

Equal Employment Opportunity Statement
We are an equal opportunity employer. We do not discriminate on the basis of age, race, sex, religion, color, national origin, ancestry, marital status, disability, sexual orientation, lactation, arrest and court record or any other protected category recognized by state and federal laws.

This is a non-management position
This is a full time position

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