Community Clinic of Maui, Inc. dba Malama I Ke Ola Health Center is a Federally Qualified Health Center (FQHC) and a fully integrated behavioral health, dental, and primary care system. Our 100+ professionals and providers serve the people of Maui at three clinics—two locations in Wailuku and one in Lahaina. We have behavioral health providers who partner with the primary care clinicians to assist in a vast number of activities including warm handoffs for acute behavioral health crisis management, substance abuse counseling, tobacco cessation counseling, chronic disease self management counseling, and long-term individual and family therapy. We have been serving the Maui community since 1993.  Since 2015, we have served over 11,000 patients of which 97% are living at or below 200% of the Federal poverty level.  Our philosophy is for all professionals to work at the top of their license.  We are a learning organization that focuses on Patient Centered Medical Home (PCMH), Trauma-Informed Care, and Team-Based Care.  Please visit our website to view our unique focus projects, our professional staff, and to learn more about our health center.  Join our growing team of caring, competent, and committed professionals in serving the underserved communities on Maui.

 PRIMARY FUNCTION:   The Human Resources Clerk fulfills and coordinates the day-to-day administrative operations of the Human Resource office for all locations, including internal customer service, data entry, reports and correspondence, benefit administration, recruiting through on-boarding, and provides administrative support to the Chief Human Resources Officer.  Performs duties in alignment with the HR department’s standard operating procedures and the mission, vision and core values of the Community Clinic of Maui, Inc.

  • First point of contact for employees and applicants; greets, orients, and answers basic HR-related questions and provides requested information and/or HR forms.  
  • Accurately responds to routine inquiries and refers non-routine or higher-level inquiries and employee relations issues to the CHRO; refers payroll related question to the Payroll Specialist.   
  • Collaborates with Audit and Grant coordination and other requests on a regular and ad hoc basis.
  • Confidentially administers and maintains accurate personnel records digitally and in hard copy as needed.
  • Supports employee recognition programs and clinic events.
  • Assists the CHRO with recruitment for all exempt and nonexempt personnel, students, interns, and temporary employees from job requisition and posting through on-boarding according to Standard Operating Procedures. Conducts new-employee orientations. 
    • Duties include data base management of the applicant tracking and HRIS data base, scheduling and coordinating interviews, scheduling and coordinating on-boarding for newly hired staff, coordinating new employee orientation with dates, times, and locations, and coordination with the Administrative Services Coordinator for all new hires requiring credentialing.
    • Assists with off-boarding and related communication and data entry.
  • Maintains company employee roster, new hire, transfer/change of status and terminations, monthly birthday report, and off-boarding records and logs and other records and reports as assigned and requested.
  • Maintains and performs data entry to human resource information system (HRIS) records and compiles reports from the database on a scheduled and ad hoc basis.
  • Collaborates with the payroll process for employee transactions.   
  • Performs other duties as assigned.
  • Ethics and Law
    • Demonstrates a strong commitment to adhering to professional ethics and compliance with the laws and regulations governing healthcare organizations.
  • Team and Interpersonal Skills
    • Understands and follows the organizational structure and reporting lines when addressing problems.
    • Possesses mindfulness skills, self-awareness, and emotional management in a team environment.
    • Able to establish, maintain, and promote cooperative working relationships with all staff.
    • Attends and participates in meetings and quality improvement activities as required.
    • Serves as a member of committees as requested.
    • Furthers the mission of the organization through active support of the strategic goals and the clinic’s core values.
  • Safety and Compliance
    • Attends all required in-service and external training related to Safety and Compliance.
    • Read and watch safety & health videos, and adhere to all policies and procedures in Safety and Health Guidebook.
Interpersonal Skills
  • Demonstrates conflict resolution skills and knows when to ask for assistance.Understands and follows the organizational structure and reporting lines when addressing problems.
  • Possesses mindfulness skills, strong self-awareness, and emotional management in a team environment.
  • Establishes, maintains, and promotes strong and cooperative working relationships with all staff and ability to work with a diverse population. 
To perform this job successfully, an individual must be able to perform each essential job function assigned satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School Diploma or GED
  • SHRM or HRCI certification a plus and/or Human Resources coursework.
  • Experience in clerical recordkeeping in a confidential environment; HR experience a plus.
  • Experience and familiarity with our diverse population.

  • Excellent verbal and written communication skills.
  • Computer literate and accurate in Microsoft Office and Outlook.  
  • Provide excellent internal customer services with our staff in words and actions that demonstrate our mission, vision, and core values.
  • Willingness to assist co-workers.
  • Ability to type at least 40 words per minute accurately.
  • Excellent attention to detail.

Other requirements:
TB Clearance within the past 12 months
Proof of COVID-19 Vaccination as required by federal mandate or ability to provide acceptable medical or religious exemption.

Community Clinic of Maui, Inc. dba Malama I Ke Ola Health Center is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. We embrace a friendly, warm, and welcoming environment so that we can deliver on our promise to provide quality care to our community. E komo mai (Welcome)

Equal Employment Opportunity Statement
We are an equal opportunity employer. We do not discriminate on the basis of age, race, sex, religion, color, national origin, ancestry, marital status, disability, sexual orientation, lactation, arrest and court record or any other protected category recognized by state and federal laws.

This is a non-management position
This is a full time position

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