Role:                    Housekeeper

Reporting to:     Housekeeping Manager

Role based:        Vanderbilt – Newport, RI

Why This Job Exists:

Responsible for the general cleaning and upkeep of guestrooms and other assigned areas of the hotel.

Key Duties and Responsibilities:

  • Clean assigned guestrooms in accordance to Vanderbilt standards (making beds and changing bed linen, cleaning bathrooms, vacuuming, dusting, trash removal and disposal, etc.)

  • Ensure that linen, towels, room supplies and amenities are replenished and nicely arranged

  • Clean hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.

  • Report maintenance issues to Housekeeping management in a timely and effective manner

  • Perform quality cleaning to meet required standards within set time limits

  • Follow safe operational procedures in regards to use of cleaning chemicals

  • Respond to Guests’ requests in a courteous and prompt manner

  • Performs other duties as requested or deemed necessary by management

Person Specification:

  • High school diploma or equivalent

  • Housekeeping and customer service experience highly appreciated

  • Strong organizational skills. Attention to details is a must

  • Able to work well in a team

  • Conversational English is a must. Spanish is an advantage.

  • Honest and energetic work ethic.

  • Appearance must be clean and professional with a cheerful and courteous demeanor at all times.

  • Able to work on a flexible schedule, including week-ends and holidays, according to department needs.

  • Must be able to stand for at least 8 hours and be able to lift up, push, and pull at least 35 pounds.

How You Can Succeed in This Role:

Working at Auberge Resort Collection Hotels can offer an opportunity to build a life-long career where you can grow beyond your limits.  Our people are:

ENRICHING LIVES

Excellence - Strive to be the best. Find solutions to challenges in order to continually improve and deliver exceptional results.

Nurturing - Personal growth drives us. We reach higher by being collaborative and team-oriented.

Respectful - Treat others and the world around us as we would like to be treated.

Individual - Everyone has something to give. Value each person’s individuality and unique value.

Curious - Celebrate creativity and embrace new experiences.

Heartfelt - Warm and Present, we have a true heart for hospitality, creating joy and happiness.

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.

Visit Careers at Vanderbilt

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