Job Title: Maintenance Manager

Department: Engineering

Reports To: General Manager and the Area Director of Facilities, New England

 

WHY THIS JOB EXISTS

To serve the needs of the business, our guests and our colleagues by managing the Engineering department and overseeing all installation, repair and upkeep operations of the hotels facilities. The Maintenance Manager is responsible for ensuring guest comfort and safety at all times.

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done.  Vanderbilt colleagues always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:

Planning and Organising:

  • To ensure that the Brand is protected, to ensure that all guests are surprised and delighted by their on-property experience.

  • To comply with all statutory and legal requirements for fire and health and safety licensing.

  • Plan and manage all preventative maintenance work, new projects, extensions, and renovations in a way that impacts the guest experience the least.

  • Manage relationships with contractors and service providers

  • Continually monitor the responsible use of energy in the hotel, and implement measures resulting in energy cost savings.

  • To prepare the Engineering budget for the property and provide the Engineering input into hotel strategic and operational planning exercises.

  • Work as an active member of the management team. Creating professional relationships and active involvement with all hotel operations, including but not limited to; daily, and weekly management meetings, and support to all team members, including Manager on Duty Shifts.

Maintenance:

  • Provide in-house mechanical and electrical servicing, repair and maintenance using well-trained, presentable personnel carrying out maintenance works in an efficient, discreet and guest friendly manner.

  • Carry out continuous inspections to ensure the highest level of guest comfort is maintained and that all services are in proper working condition.

  • Ensure that all maintenance requests are prioritised and are dealt with in an efficient manner.

  • Develop and supervise a team of technically proficient and generally helpful technicians to carry out all maintenance and repair work to standard with technical specifications.

  • Acts as a Project Manager between hotel and outside contractors or technical services on major projects.

PERSON SPECIFICATION:

  • Certified in Electrical or Mechanical Engineering preferred. Must have proven experience and a solid understanding of plumbing, HVAC, electric, spa and pool utilities, and carpentry.

  • Five years’ operating experience in a hotel engineering department. Preferred

  • Must be familiar with the operations and priorities of all other hotel operating departments.

  • Experience in maintaining state and federal health and safety regulations

  • Experience completing administrative tasks, to include, reporting, budgeting, project management, etc.

  • Must be proficient in Microsoft Office

How Can you Succeed in This Role?

Working at Auberge Resort Collection Hotels can offer an opportunity to build a life-long career where you can grow beyond your limits.  Our people are:

ENRICHING LIVES

Excellence - Strive to be the best. Find solutions to challenges in order to continually improve and deliver exceptional results.

Nurturing - Personal growth drives us. We reach higher by being collaborative and team-oriented.

Respectful - Treat others and the world around us as we would like to be treated.

Individual - Everyone has something to give. Value each person’s individuality and unique value.

Curious - Celebrate creativity and embrace new experiences.

Heartfelt - Warm and Present, we have a true heart for hospitality, creating joy and happiness.

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.

Department: Maintenance
This is a management position
This is a full time position

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