Role:                    Server

Reporting to:      F&B Manager

Role based:        Vanderbilt – Newport, RI

 

Why This Job Exists:

Restaurant servers will take Food & Beverage orders and deliver them to our guests maintaining and enhancing the quality of our customer service. You will work in collaboration with colleagues and follow established health and safety standards. The goal is to provide guests with a memorable experience.

Key Duties and Responsibilities:

  • Primarily responsible for assisting Guests in food and beverage service.

  • Relate with guests about needs, satisfaction with the food & beverage, ensuring a consistently caring and high quality service.

  • Comply with Vanderbilt standards in use within the Restaurant and other Food & Beverage outlets.

  • Be knowledgeable about dishes, cooking methods, menu items, specials and prices. 

  • Accurately and quickly take and place food & beverage orders and input them into the Micros system.

  • Clean, clear and reset dining room tables as needed.

  • Ensure that serving stations are well-stocked at all times.

  • Prepare the guest check accurately and collect payment or signature, as required.

  • Operate, maintain and properly clean all the food & beverage equipment.

  • Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations.

  • Use safe food handling procedures and maintain a safe-working environment by using proper food handling skills and food safety guidelines.

  • Comply with attendance rules and be available to work on a regular basis. 

  • Perform any other job related duties as assigned.

 

Person Specification:

  • Ideal candidate possess a minimum of 1 year experience in food service/hospitality.

  • Hospitality Certificate or Degree preferred. Serve Safe Certification highly appreciated.

  • A good knowledge of food and wine is highly appreciated. Professional appearance and manner, good character to work in a fast-paced team. Positive, honest and energetic work ethic.

  • Ability to communicate clearly and elegantly in English.

  • Able to work on a flexible schedule, including week-ends and holidays, according to department needs.

  • Must be able to stand for at least 8 hours and be able to transport trays weighing up to 30 pounds.
     

How You Can Succeed in This Role:

Working at Auberge Resort Collection Hotels can offer an opportunity to build a life-long career where you can grow beyond your limits.  Our people are:

ENRICHING LIVES

Excellence - Strive to be the best. Find solutions to challenges in order to continually improve and deliver exceptional results.

Nurturing - Personal growth drives us. We reach higher by being collaborative and team-oriented.

Respectful - Treat others and the world around us as we would like to be treated.

Individual - Everyone has something to give. Value each person’s individuality and unique value.

Curious - Celebrate creativity and embrace new experiences.

Heartfelt - Warm and Present, we have a true heart for hospitality, creating joy and happiness.

This job description is intended to illustrate the main duties and responsibilities of the role. It is not intended to be exhaustive and please be advised that the duties and responsibilities may be added on a temporary or permanent basis as appropriate.

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