Company & Property Description

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 19 hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection.  Follow us on Facebook, Twitter, and Instagram: @AubergeResorts and #AlwaysAuberge.


About The Vanderbilt, Auberge Resorts Collection

Originally built in 1909 by Alfred Gwynne Vanderbilt, a scion of the Vanderbilt family, the property is a vintage Newport mansion meticulously restored to its former glory, just minutes from the charming waterfront. Come for elegant fireplaces and museum-quality artwork in the lobby entrance, Christy’s Gallery and Snooker Room—along with pampering worthy of any railway baron. In the summer, enjoy exquisite dining on the Garden Terrace and evening drinks along our popular rooftop bar with sweeping views of Newport Harbor.

Role Summary

 The position of Housekeeper at The Vanderbilt is a colleague that is  a team player, results oriented, committed to providing outstanding customer service and will be excited by the idea of creating the exceptional guest experience.  

Core Responsibilities

Please note that this is not an exhaustive list of everything that needs to be done!  Within the Auberge family, our people always find new ways to look after the business, their guests, and their team-mates.   Within this, the key responsibilities for this position are:

  • Clean assigned guestrooms in accordance to Vanderbilt standards (making beds and changing bed linen, cleaning bathrooms, vacuuming, dusting, trash removal and disposal, etc.)

  • Ensure that linen, towels, room supplies and amenities are replenished and nicely arranged

  • Clean hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.

  • Report maintenance issues to Housekeeping management in a timely and effective manner

  • Perform quality cleaning to meet required standards within set time limits

  • Follow safe operational procedures in regards to use of cleaning chemicals

  • Respond to Guests’ requests in a courteous and prompt manner

  • Performs other duties as requested or deemed necessary by management

  Required Qualifications
  • The ideal candidate possesses a Bachelor’s Degree in the field or equivalent College Degree
  • High school diploma or equivalent

  • Housekeeping and customer service experience highly appreciated

  • Strong organizational skills. Attention to details is a must

  • Able to work well in a team

  • Must be bilingual English and Spanish.

  • Honest and energetic work ethic.

  • Appearance must be clean and professional with a cheerful and courteous demeanor at all times.

  • Able to work on a flexible schedule, including week-ends and holidays, according to department needs.

  • Must be able to stand for at least 8 hours and be able to lift up, push, and pull at least 35 pounds.

What Else?

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives.  If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.
 

 

Department: Housekeeping
This is a hourly positions position

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