Media Content Specialist

Victor 12 is seeking an Media Content Specialist to contribute to high-visibility, mission-critical aspects of the design, development, evaluation, and production of educational courses delivered virtually and/or in person. This role supports Federal Emergency Management Agency (FEMA) training programs, ensuring all courses meet applicable FEMA Qualification System (FQS) requirements, Subject Matter Expert (SME) expectations, and Section 508 accessibility standards. This position is contingent upon contract award and is a remote opportunity with potential for travel (20%).

Responsibilities:
  • Develop online, web-based courses for eLearning format. 
  • Demonstrate fluency in development of online classes/courses.
  • Ensure all relevant course content meets team, SME, and FQS expectations in an online format.
  • Facilitate translation of course content to appropriate format, ensuring the course meets presentation guidelines to satisfy Learning Content Management System (LCMS), virtual, and/or classroom expectations.
  • Collaborate with course SMEs to develop a Plan of Instruction (POI) and course content.
  • Support course evaluation activities and assess instructional design effectiveness.
  • Coordinate and support alpha and beta test delivery phases as part of course development.
  • Ensure all courses conform to Section 508 requirements (including Web Content Accessibility Guidelines [WCAG] 2.0 Level A and AA Success Criteria) by conducting testing using the Department of Homeland Security (DHS) Trusted Tester for Web Methodology Version 5.0 or successor versions. 
  • Ensure compliance with all FEMA policies, standards, and requirements for course production.
  • Maintain course documentation and provide recommendations for course improvements, as required.
Required Qualifications:
  • Master’s degree (MA/MS) and a minimum of 10 years of experience.
  • Ability to lead course development activities, meetings, instructional design decisions, and evaluation efforts.
  • Outstanding customer service expertise, to include flexibility and adaptability when interfacing with agency senior officers, internal staff, employees, and other supportive contracted staff, at all levels.
  • Willingness to sign a Contingent Offer Letter (COL) or Letter of Intent (LOI) and submit resume as part of proposal process.
  • Strong written and verbal communication skills to collaborate effectively with multi-functional teams.   
  • Favorably adjudicated Public Trust suitability prior to entry on duty (EOD). Background investigation through FEMA Personnel Security, including FBI fingerprint check, consumer/credit reports, and “identity-proofed” identification through authentication of two forms of government-issued identification.
  • U.S. citizenship.
  • Ability to support multiple tasks simultaneously.

Preferred Qualifications:
  • Expertise with Adobe Captivate, Camtasia, and other multimedia tools to build eLearning, games, and videos that significantly improve engagement and retention.
  • Online and in-person course development experience for delivery in Microsoft (MS) Teams and Adobe Connect.
  • Familiarity with FEMA training standards, FQS, and Federal training environments.
  • Experience supporting evaluation, testing, and continuous improvement processes.
Victor 12 is a growing, and award winning successful Federal Government contractor.  Victor 12 is proud to be named a Top Workplace in Orlando, FL, a six-time Inc. 5000 honoree, and ranked 20th on the Orlando Business Journal’s Fast 50.

Victor 12 offers a full suite of benefits to its employees through our Professional Employment Organization (PEO) partner, such as:
  • Paid time off starting at 15 days per year plus 12 paid holidays
  • 401(k) with 5% Company Match 
  • 100% paid Vision options
  • 100% paid Dental options
  • Flexible Spending Account 
  • Dependent Day Care FSA
  • Health Spending Account
  • Significant contribution towards medical insurance 
  • Basic Life Insurance
  • Long-term Disability
  • Short-term Disability
  • Employee Service Center
  • Employee Assistance Program
  • PEO Discount Programs
  • Tuition Reimbursement
  • Other Voluntary Benefits: supplemental insurance, pet insurance and others.
  • Monthly Internet Stipend 
Victor12, Inc is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.”  If you are a qualified disabled veteran or individual with a disability and need a reasonable accommodation to use or access our online system, please contact 407-612-6011 and leave a detailed message including name, contact info and position title. 

This is a non-management position
This is a proposal-col/loi position

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