F&B Service Manager

oin our team as an F&B Service Manager and become one of the authors of our story. As part of the Wildflower Farms family, you will be responsible for managing the restaurant and beverage teams to ensure an exceptional guest experience.

Core Responsibilities

The key responsibilities for this position are:

• Report to and support the Director of Operations for all F&B operations (two restaurants and in-room dining).
• Connect with guests about their needs and satisfaction levels while in the F&B outlets.
• Consistently maintain Wildflower Farms service standards throughout all F&B departments.
• Ensure first quality Food and Beverage service is delivered, while maintaining adherence to budgeted payroll and overhead costs
• Help develop and implement ways to improve F&B sales revenues beyond the budget; help manage and monitor costs.
• Conduct pre-meal informational briefings (Rallys) with staff so that they are knowledgeable about dishes, cooking methods, menu items, specials, etc.
• Act as a role model, communicate effectively with employees, acting as a motivating influence, training all new team members.
• Supervise and support the cleaning, clearing, and resetting dining room tables as needed. Ensure that serving stations are well-stocked at all times.
• Supervise the accuracy of the guests’ check and collect payment or signature, as required.
• Ensure all food & beverage equipment is well-kept and clean.
• Supervise the alcoholic/non-alcoholic service in accordance with federal, state, local, and company regulations.
• Assist with preparation of staff schedules, maintaining adherence to wage control.
• Assist management in weekly inventories and reconciliations.
• Ensure respect of safe food handling procedures and a safe-working environment.
• Perform any other job-related duties as assigned.

Qualifications

• Minimum of two years’ restaurant management experience.
• Excellent knowledge of food and wine; fine dining operations experience desired.
• Ability to work in a fast-paced environment with a flexible schedule.
• ServSafe Certification highly appreciated.
• Hospitality degree highly preferred.

Our Company & Property

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 22 hotels and resorts and eight new hotels under development in the next 18 months, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Linked In, and social @AubergeResorts and #AlwaysAuberge.

Blanketed with meadows of native flowers and wild woodlands, Wildflower Farms sways in rhythm with the seasons and the simple pleasures of life lived Upstate. Ensconced by fragrant fields of wild bergamot and mountain mint, the property’s 140 arcadian acres embody Hudson Valley ease. A slow-rippling river gently embraces free-standing cabins framing clear views of the mighty Shawangunk Ridge. Crisp air, bright skies and the melodies of Mother Nature beckon stillness and contemplation, while forested footpaths and towering cliffs call to an adventurers’ spirit. Reconnect with yourself and nature at Wildflower Farms.

What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Wildflower Farms is an Equal Opportunity Employer, M/F/D/V. Wildflower Farms provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Wildflower Farms complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Food & Beverage
This is a management position
This is a full time position