Banquet Captain
Role Summary
Join our team as a Banquet Captain and become one of the authors of our story. As part of the Auberge family, you will work closely with the Manager of Catering Sales and Manager of Events, as well as Banquet Operations in planning, organizing, and directing the work of team members in the banquet department while ensuring guest satisfaction and working closely with the culinary and stewarding teams.
Core Responsibilities
Along with providing an exceptional guest experience throughout the entire event process, you will also assist with controlling banquet China, glass, silver, linen and equipment. You will also participate in reviewing banquet event orders to guarantee the execution of all banquet events.
The key responsibilities for this position are:
• Managing the banquet server team to ensure the complete setup and breakdown of the banquet area.
• Demonstrating a passion for flawless service and the highest level of integrity and work ethic.
• Multi-tasking and observing the entire dining room/venue to ensure a seamless guest experience and team member communication, as well as maintaining a high level of cleanliness and awareness of sanitary practices.
• Anticipating guests’ needs and exceeding guest service expectations.
• Maintaining composure in a fast-paced environment and relaying important information about orders, allergies and special requests to the appropriate person.
• Responding urgently and appropriately to any concerns and presenting with a professional appearance and demeanor.
• Relating with guests about needs, satisfaction with the food & beverage, ensuring a consistently caring and high-quality service.
• Understanding event and venue layout, table/seat/station numbers and proper table set-ups
• Accurately and quickly take and place food & beverage orders and input them into the Micros system.
• Using safe food handling procedures and maintaining a safe-working environment by using proper food handling skills and food safety guidelines.
• Performing any other job-related duties as assigned.
Required Qualifications
• A track-record of previous food and beverage server experience
• Experience in a fine dining restaurant
• Experience with Forbes standards highly preferred
• Strong knowledge of food & beverage
• Excellent communication and customer service skills
• Strong interpersonal and team player skills
Our Company & Property
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 22 hotels and resorts and eight new hotels under development in the next 18 months, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Linked In, and social @AubergeResorts and #AlwaysAuberge.
Blanketed with meadows of native flowers and wild woodlands, Wildflower Farms sways in rhythm with the seasons and the simple pleasures of life lived Upstate. Ensconced by fragrant fields of wild bergamot and mountain mint, the property’s 140 arcadian acres embody Hudson Valley ease. A slow-rippling river gently embraces free-standing cabins framing clear views of the mighty Shawangunk Ridge. Crisp air, bright skies, and the melodies of Mother Nature beckon stillness and contemplation, while forested footpaths and towering cliffs call to an adventurers’ spirit. Reconnect with yourself and nature at Wildflower Farms.
What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.
Wildflower Farms is an Equal Opportunity Employer, M/F/D/V. Wildflower Farms provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Wildflower Farms complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Join our team as a Banquet Captain and become one of the authors of our story. As part of the Auberge family, you will work closely with the Manager of Catering Sales and Manager of Events, as well as Banquet Operations in planning, organizing, and directing the work of team members in the banquet department while ensuring guest satisfaction and working closely with the culinary and stewarding teams.
Core Responsibilities
Along with providing an exceptional guest experience throughout the entire event process, you will also assist with controlling banquet China, glass, silver, linen and equipment. You will also participate in reviewing banquet event orders to guarantee the execution of all banquet events.
The key responsibilities for this position are:
• Managing the banquet server team to ensure the complete setup and breakdown of the banquet area.
• Demonstrating a passion for flawless service and the highest level of integrity and work ethic.
• Multi-tasking and observing the entire dining room/venue to ensure a seamless guest experience and team member communication, as well as maintaining a high level of cleanliness and awareness of sanitary practices.
• Anticipating guests’ needs and exceeding guest service expectations.
• Maintaining composure in a fast-paced environment and relaying important information about orders, allergies and special requests to the appropriate person.
• Responding urgently and appropriately to any concerns and presenting with a professional appearance and demeanor.
• Relating with guests about needs, satisfaction with the food & beverage, ensuring a consistently caring and high-quality service.
• Understanding event and venue layout, table/seat/station numbers and proper table set-ups
• Accurately and quickly take and place food & beverage orders and input them into the Micros system.
• Using safe food handling procedures and maintaining a safe-working environment by using proper food handling skills and food safety guidelines.
• Performing any other job-related duties as assigned.
Required Qualifications
• A track-record of previous food and beverage server experience
• Experience in a fine dining restaurant
• Experience with Forbes standards highly preferred
• Strong knowledge of food & beverage
• Excellent communication and customer service skills
• Strong interpersonal and team player skills
Our Company & Property
Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, and spas, and gracious yet unobtrusive service. With 22 hotels and resorts and eight new hotels under development in the next 18 months, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Linked In, and social @AubergeResorts and #AlwaysAuberge.
Blanketed with meadows of native flowers and wild woodlands, Wildflower Farms sways in rhythm with the seasons and the simple pleasures of life lived Upstate. Ensconced by fragrant fields of wild bergamot and mountain mint, the property’s 140 arcadian acres embody Hudson Valley ease. A slow-rippling river gently embraces free-standing cabins framing clear views of the mighty Shawangunk Ridge. Crisp air, bright skies, and the melodies of Mother Nature beckon stillness and contemplation, while forested footpaths and towering cliffs call to an adventurers’ spirit. Reconnect with yourself and nature at Wildflower Farms.
What Else?
At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences. We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories. Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty. Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.
Wildflower Farms is an Equal Opportunity Employer, M/F/D/V. Wildflower Farms provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Wildflower Farms complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Department: Food & Beverage
This is a full time position