Food Runner/Busser/Server Assistant

Role Summary

Join our team as a Food Runner/Busser/Server Assistant and become one of the authors of our story.  As part of the Wildflower Farms family, you will serve the needs of the business, our guests, and our team members by quickly and accurately delivering orders from the kitchen to guests at the restaurant. You are a critical team member to assist the Servers and maintain a clean environment for restaurant guests throughout their dining experience.

Core Responsibilities

Ensure guests' dining experience meets or exceeds all Wildflower Farms / Forbes quality and service standards. This includes but is not limited to:

• Picking up food items for orders placed by the service staff and delivering meals to guests.

• Assisting the kitchen and service staff as needed to maintain the highest level of food quality, presentation, and timing to optimize our guests' dining experience.

• Setting up the front line with the equipment, plate ware, and smallware needed to effectively serve all food products.

• Keeping stations restocked throughout the shift; cleaning large and small trays and tray stands so they are ready for service.

• Reading order tickets as they arrive and placing them onto the ticket minder.

• Tracking cooking times on all orders, checking finished products for proper degree of doneness, appearance, and plate presentation.

• Garnishing finished entrees according to culinary specifications and procedures.

• Assisting the servers as needed to optimize the guests' dining experience.

• Reporting any unsafe conditions, unsafe acts, accidents, and/or injuries to the chef or other managers on duty.

• Correctly completing closing duties at the end of each shift.

• Assisting the Chefs and other culinary team members with accomplishing closing duties and kitchen cleanliness.

• Completing all side work in the front and/or back of the house as assigned and scheduled by the members of the management team.

• Complying with Wildflower Farms / Forbes standards for in-room dining procedures.

• Contributing to improving the F&B sales revenues by being knowledgeable about all menu items.

• Using safe food handling procedures and maintaining a safe working environment by using proper food-handling skills and food safety guidelines.

Required Qualifications

• A minimum of one year of experience in the food service/hospitality industry. Experience in a similar position in a fine dining restaurant or luxury hotel setting is desirable.

• Self-motivated, enthusiastic, and guest-oriented.

• Appearance must be clean and professional with a cheerful and courteous demeanor at all times.

• Able to work a flexible schedule, including weekends and holidays, according to departmental and operational needs.

• Able to work on a flexible schedule, including weekends and holidays, according to department needs.

• Ability to communicate in English, both orally and in writing, with guests and employees, some of whom will require high levels of patience, tact, and diplomacy to defuse issues and collect accurate information, and resolve problems.

• Ability to work under pressure and deal with stressful situations during busy periods.

Our Company & Property

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, spas, and gracious yet unobtrusive service. With 22 hotels and resorts and eight new hotels under development in the next 18 months, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Linked In, and social @AubergeResorts and #AlwaysAuberge.

Blanketed with meadows of native flowers and wild woodlands, Wildflower Farms sways in rhythm with the seasons and the simple pleasures of life lived Upstate. Ensconced by fragrant fields of wild bergamot and mountain mint, the property’s 140 arcadian acres embody Hudson Valley ease. A slow-rippling river gently embraces free-standing cabins framing clear views of the mighty Shawangunk Ridge. Crisp air, bright skies and the melodies of Mother Nature beckon stillness and contemplation, while forested footpaths and towering cliffs call to an adventurers’ spirit. Reconnect with yourself and nature at Wildflower Farms.

What Else?

At Auberge, we are passionate about our mission to be the best-loved operator of one-of-a-kind luxury properties and experiences.  We are storytellers and story-makers, delivering simple pleasures and creating unforgettable memories.  Born in Napa and inspired by the most relaxing places in the world, we prize simplicity, comfort, and beauty.  Whatever role we play in Auberge, and wherever we work, we all live by the view that our core purpose is to enrich people’s lives. If you feel that our approach is aligned with your own passions and beliefs, then please talk to us about becoming part of our family.

Wildflower Farms is an Equal Opportunity Employer, M/F/D/V. Wildflower Farms provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Wildflower Farms complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Department: Food & Beverage
This is a non-management position
This is a full time position